Job Information
State of Michigan Student Assistant - Technology & Operations in Lansing, Michigan
Student Assistant - Technology & Operations
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Student Assistant - Technology & Operations
Salary
$17.41 - $28.41 Hourly
Location
Lansing, MI
Job Type
Non Career
Job Number
2795-24-TECH-SA-A-065
Department
Lottery
Opening Date
09/18/2024
Closing Date
9/25/2024 11:59 PM Eastern
Bargaining Unit
UNITED AUTO WORKERS (UAW)
Description
Benefits
Questions
Job Description
We are reposting this position to expand the candidate pool. If you previously applied for this position between August 7- August 14, 2024, you do not need to reapply. All applicants will continue to be considered.
The Michigan State Lottery strives to maximize net revenues to supplement state education programs; to provide fun and entertaining games of chance, and to operate all games and bureau functions with nothing less than total integrity.
As a student assistant working for the Technology & Gaming Operations division, the employee will be responsible for assisting the Technical Support team with workstation support, various administrative support tasks and customer service functions based on operational needs. Additionally, the student will assist in the logging of help desks calls, maintenance of documentation and responding to emails and phone calls.
To qualify for the position, you must be currently enrolled and regularly attending a post-secondary educational institution or have a letter of acceptance to a post-secondary institution for the fall/winter 2024/2025 semester. Employees who are employed in the Student Assistant classification are limited to working no more than 129 hours per month.
Position Description (https://mcsc.state.mi.us/AgencyPDFs/SA%20T%20ECH.docx)
The State of Michigan has been recognized as a leading U.S. employer by new
graduates from 2021-2023 and a best large U.S. and state employer. Recognized
on the international stage for fostering positive employee engagement,
the State of Michigan is a past recipient of a North America
Government Agency Employees Engagement Award.
The Michigan State Lottery is proud to be a Michigan Veteran's Affairs Agency
Silver Level Veteran Friendly Employer.
Required Education and Experience
Education
Current enrollment in a vocational or technical school, or post-secondary educational institution.
Experience
No specific type or amount is required.
Additional Requirements and Information
To be considered for this position, you must submit to the following initial background check requirement(s). In accordance with Civil Service Regulation 2.07, you may be sanctioned from applying to positions with the State of Michigan, permanently or up to (3) three years, should you fail to pass/submit to the pre-employment drug test. Under Civil Service Regulation 3.06, you may be sanctioned from applying to positions with the State of Michigan, if you make any false statements or omissions of a material fact during the selection process. Civil Service Rule 2-7 requires that all persons who are not currently state employees submit to and pass a pre-employment drug test. This urine sample test must be administered within24 hours,or your offer may be rescinded. An applicant must remain at the testing site until the testing process is completed and permitted up to 3 hours to provide a sufficient specimen. It is considered a refusal to test if an applicant fails to provide a sufficient amount of urine for a drug test within the allowed time.
Positions within the Bureau of State Lottery will require a criminal history background check.
Job Specification (https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/S/StudentAssistant.pdf)
Non-career employees are not eligible for insurance benefits or paid time off, however, they may be able to participate in a deferred compensation plan 401k and/or 457.
01
STUDTAST – Are you currently enrolled in high school, vocational or technical school, or a post-secondary educational institution? If so, please attach a copy of your evidence of enrollment or acceptance to an educational institution.
Yes
No
02
When are you available to work?
All year
Only during school year
Summer only
03
How many hours per week are you available to work?
10 hours or less per week
11-15 hours per week
16-20 hours per week
21-29 hours per week
04
Please select your level of experience using Microsoft Word and Excel.
None
Less than one year
One - two years
Two years or more
05
Please select your level of experience in customer service.
None
Less than one year
One - two years
Two years or more
06
Please explain when and how you gained customer service experience. If you do not possess this experience, please indicate N/A.
07
Please select your level of experience troubleshooting computers.
None
Less than one year
One - two years
Two years or more
08
Please explain when and how you gained experience troubleshooting computers. If you do not possess this experience, please indicate N/A.
09
Did you attach a copy of your resume, cover letter, unofficial transcript, proof of enrollment or proof of acceptance to attend a post-secondary educational institution?
Yes
No
10
Lottery employees and family members residing within the same household are prohibited from purchasing lottery tickets and from participating as a worker in charitable gaming events licensed by the bureau (i.e bingo, raffle, etc). Does this condition of employment present a problem for you?
Yes
No
11
If this condition of employment is a problem, please explain why. If this isn't a problem, please indicate N/A.
Required Question
Agency
State of Michigan
Department
Lottery
Address
MSL-HR@michigan.gov
101 East Hillsdale
Lansing, Michigan, 48909
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