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Telecommunicator Part-Time (MVRDA)

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Telecommunicator Part-Time (MVRDA)

Salary

$22.27 Hourly

Location

Las Cruces, NM

Job Type

Part-time Regular

Job Number

9016 07-24 MD

Department

MVRDA Operations

Opening Date

07/03/2024

Closing Date

7/8/2024 11:59 PM Mountain

• Description

• Benefits

• Questions

Nature of Work

Application review will be conducted as determined by the Mesilla Valley Regional Dispatch Authority (MVRDA).

Receives incoming calls, and dispatched appropriate personnel and equipment to scene of emergency; questions caller to determine nature of the problem and determines availability of resources.

Works in an office environment with no notable environmental factors. Light physical work with frequent use of a computer. Position involves competing demands such as strict deadlines, multiple tasks, exposure to confidential crime information and required overtime

DRUG AND HEARING TEST IS REQUIRED

MUST PASS CRIMINIAL BACKGROUND CHECK

Part-Time; regular; non-exempt.

For more information, please contact Jennifer Gorham at 647-6803 or hr@mvrda.org.

Duties and Responsibilities

• Operate radio broadcasting and receiving equipment, computer and teletype equipment, and to operate a multiple telephone console. Must speak clearly, work under stress and make decisions.

• Operates communications equipment to receive incoming calls for assistance, and dispatched personnel and equipment to scene of emergency.

• Operates telephone console, questions caller to determine the nature of the problem in addition to type and number of personnel and equipment needed in accordance with prescribed procedures.

• Scans status charts or computer screens to determine available resources.

• Monitors alarm systems, operates a two-way radio to dispatch user agency emergency personnel and equipment.

• Relays instructions.

• Types commands on computer keyboard to update files and maintains logs.

• Tests communications and alarm systems to ensure serviceability; may activate alarm systems.

• May provide pre-arrival instructions to caller, and generally acts as a central point for information.

• Works rotating shifts.

• May be exposed to belligerent or irate callers.

• Required to work a minimum of 16 hours per pay period with a maximum of 20 hours per pay week.

• Other duties as assigned by the Shift Supervisor.

Minimum Qualifications

EDUCATION:

High School diploma or equivalent.

EXPERIENCE:

One (1) year communications operations and procedures experience as a dispatcher.

LICENSE AND CERTIFICATIONS:

NMLEA Police Radio Dispatch Certification, NCIC Certification, Emergency Medical Dispatch (EMD) Certification, American Heart Association CPR Certification (All required certifications must becurrentupon submission of application, with exception of NCIC Certification and Emergency Medical Dispatch (EMD) Certification which must be obtained within 1 month of hire date). Form DD-214 Honorable Discharge, if applicable, and valid NM Class D Drivers License or equivalent issued by another state, as a requirement for various certifications.

SKILLS:

30 words per minute typing proficiency

Knowledge, Skills, and Abilities

Basic Computer and record keeping skills. Adult level training and professional reading and writing abilities. Strong interpersonal skills and the ability to work independently with minimal supervision. Ability to operate radio broadcasting and receiving equipment, computer and teletype equipment, and to operate a multiple telephone console. Must speak clearly, work under stress and make decisions. Bilingual (English/Spanish) is preferred. Ability to work with co-workers and the public in a respectful, courteous manner including belligerent, irate, distressed or anxious callers.

Benefits for part-time positions are prorated. To view a summary of benefits offered by the City of Las Cruces,Click here (http://www.las-cruces.org/207/Employee-Benefits)

01

I understand and accept that the position I am applying for is with the Mesilla Valley Regional Dispatch Authority (MVRDA) and not the City of Las Cruces. If hired, I will be a MVRDA employee and not a City of Las Cruces employee.

• Yes

• No

  02

  I understand and accept that in order to be considered for this position, I must successfully pass all required testing including: a pre-employment drug screening, hearing examination and a criminal background investigation.

• Yes

• No

  03

  I understand and accept that a condition of employment for this position will include shift work, irregular working hours and mandatory additional hours.

• Yes

• No

  04

  Do you have, at a minimum, the required high school diploma or equivalent (GED)? (If you fail to include this information under the education section of your application, you may be disqualified from the process.)

• Yes

• No

  05

  Positions requires a current NMLEA Licensed Public Safety Telecommunicator certification at time of interview. Do you have a current certificate?

• Yes

• No

  06

  Do you have at a minimum, one (1) year experience in communications operations and procedures experience as a dispatcher? (If you fail to include this information under the work experience section of your application, you may be disqualified from the process.)

• Yes

• No

  07

  Do you have the required certifications and are they current: NMLEA Police Radio Dispatch Certification, American Heart Association CPR Certification. (NCIC Certification and Emergency Medical Dispatch (EMD) Certification, must be obtained within 1 month of hire date). Please include certifications held in the Certificates and Licenses section of your application.

• Yes

• No

  08

  Do you have a valid driver's License?

• Yes

• No

  09

  If you answered "yes" to the previous question above, please indicate the type of license, license number, expiration date, any restrictions or endorsements, and the state that issued the license. If none, type N/A.

  Required Question

Agency

City of Las Cruces

Address

P.O. Box 20000Las Cruces, New Mexico, 88004

Phone

575-528-3100575-528-3100

Website

http://www.lascruces.gov

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