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About Us

Freeman is a global leader in events. Whether virtual, in-person, or hybrid, Freeman is on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 95-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

As a Freeman continuous improvement specialist, you’ll be an instrumental part of the National Operations team, which is responsible for supporting critical business or process re-engineering and diagnostic efforts across the Event and Exhibit Services (E&ES) function within Freeman.

Reporting to the Director of Continuous Improvement, you’ll need to use your lean manufacturing, analytical skills, and project management experience to facilitate continuous improvement projects across E&ES.

This role will support and facilitate efforts around identifying and implementing continuous improvement projects that deliver improved safety, quality, cost, and delivery with scalability to other North American markets.

This position will support our Event & Exhibit Services team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week. The ideal candidate will be based out of Las Vegas, NV or Chicago, IL.

Essential Duties & Responsibilities

• Plan, lead and oversee priority projects (that drive cost reduction, operational efficiency, improved customer service) as outlined by the strategic objectives of the organization.

• Perform evaluations and experiments and collect data to support changes in products/process.

• Analyze existing processes, procedures, and methods to ensure and promote effective business and systems operations through standardization, improvement, simplification, discontinuance, or other possible methods.

• Identify bottlenecks, inefficiencies, and areas for improvement through data analysis, observations, and stakeholder input.

• Present findings and recommendations to stakeholders and management.

• Collaborate with cross-functional teams to drive process improvements and achieve operational excellence.

• Facilitate mapping sessions and Kaizen events to understand workflow complexities and generate innovative solutions that optimize process flow, reduce process or product variability and costs, improve process capability, and improve employee safety.

• Document revised processes, standard operating procedures (SOPs), and best practices.

• Monitor and track key performance indicators (KPIs) to measure the impact of implemented changes.

• Aid in the identification of new projects to add to the pipeline.

• Scope and manage projects day-to-day.

• Other duties as assigned.

Education & Experience

• Bachelor's degree in Engineering, Business Administration, Operations Management, or a related field.

• Relevant certifications (e.g., Lean Six Sigma Black Belt) would be a plus.

• Minimum 5 years CI and/or Quality experience of applying problem-solving methodology in a work environment.

• Proven ability applying Lean Six Sigma tools with measurable results.

• A3 thinking, Hoshin Kanri, Kazen event planning and facilitating.

• Process and Value stream mapping.

• Professional communicator/presenter/facilitator

• Self-starter with ability to work autonomously and within team structures

Travel Requirements

Travel 25% to 50%

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.