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Description

Are you passionate about technology and eager to kickstart your career in IT support? Join our energetic, fast-paced team as a Help Desk Analyst at Robert Half and gain valuable experience in a supportive environment. This entry-level position is based in Las Vegas, Nevada, offering a long-term contract with flexible evening and overnight shifts to suit your schedule.

Role Overview:

As a Help Desk Analyst, you’ll be the go-to resource for resolving technical issues and enhancing user experiences. From troubleshooting software and hardware problems to optimizing system performance, you’ll play a key role in delivering exceptional support and ensuring client satisfaction.

Key Responsibilities:

• Provide technical support for applications, operating systems, and productivity tools.

• Respond to client inquiries and support requests via phone and email.

• Troubleshoot and resolve recurring technical issues effectively.

• Follow Standard Operating Procedures (SOPs) and Knowledge Base (KB) articles for efficient problem-solving.

• Manage user accounts in a client-server environment.

What We’re Looking For:

We’re seeking motivated, tech-savvy individuals ready to launch their IT careers. If you’re enthusiastic about technology, eager to learn, and enjoy solving problems, we want to hear from you.

Ideal candidates will bring:

• Preferred: CompTIA certifications or relevant educational background.

• Strong problem-solving skills and a passion for helping others with technical challenges.

• Basic networking knowledge and familiarity with ServiceNow or similar platforms.

• Bonus Skills: Experience with WLAN and/or Spanish language proficiency.

Why Join Us?

• Launch your IT career in a vibrant, fast-paced, and supportive work environment.

• Gain hands-on experience with cutting-edge tools and technologies.

• Flexible evening and overnight shifts to match your lifestyle.

If you’re ready to make an impact and grow alongside a dynamic team, apply now for the Help Desk Analyst position. We look forward to meeting you and helping you take the next step in your career!

Requirements

Microsoft, Active Directory, Computer Hardware, Configuration Management, Deskside Support, Desktop Hardware, Creative Problem Solving, Servicenow Application, WLAN, Networking

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .