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Training Specialist - Federal Health Products and Services (FHPS)

Location : This position will work a hybrid model (remote and office). The ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations.

At Federal Health Products and Services - FHPS , a proud member of the Elevance Health, Inc. family of companies, it is a powerful combination, and the foundation upon which we are creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

The Training Specialist is responsible for facilitating a variety of performance-based learning events Federal Health Products and Services (FHPS) front-line associates.

How you will make an impact:

• Facilitates learning events that are performance-based in nature.

• Delivers synchronous and asynchronous learning events using varied media in virtual and global environments.

• Employs rapid course development methodologies to quickly meet client needs.

• Exercises classroom management including learner performance and escalates issues to Learning & Development and client leadership when necessary.

• Measures, tracks and evaluates learner and client satisfaction.

• Thinks and acts globally and is aware of learning and cultural differences both domestically and globally that drive learner effectiveness.

• Keeps technical skills updated.

• Partners with Learning Experience Designers to provide expertise regarding training content.

• Travels to worksite and other locations as necessary.

• May perform other duties as assigned.

Minimum Requirements:

• Requires BA/BS in related field and a minimum of 4 years training experience; OR any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• At least 1 year experience as a professional trainer in the health insurance field.

• Prior experience as a trainer for call-center associates highly preferred.

• Knowledge of Blue Cross and Blue Shield Federal Employee Program (FEP) benefits.

• Ability to travel during the work week to facilitate training for consecutive weeks.

For candidates working in person or remotely in the below locations, the salary* range for this specific position is $70,812 – $106,218

Locations: Nevada, New York

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.