Job Information
STERIS CORPORATION Medical Equipment Service Technician in Lima, Ohio
Job Title: Medical Equipment Service Technician Req ID: 42367 Job Category: Service/Technical Services Lima, OH, US, 45801 Description: At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team? The Equipment Service Technician is a remote based Customer facing employee, primarily working inside hospitals. You will be responsible for troubleshooting and repairing medical equipment used in surgical procedures, as well as providing installation support on complex mechanical, electro mechanical and electronic units. This is STERIS' largest field division, and its products represent the origin and backbone of the organization as a whole. Come advance your career with us in this role! Individuals with experience workingin HVAC repair, Mechanics, Maintenance, Refrigeration, Boilers, Chillers, Equipment Repair, Diesel and Automotive Repair, Aviation Repair, Plumbing, Electrical, etc. are often successful. This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of one of thefollowing states: Ohio. What we offer Overtime opportunities Annual merit bonus, incentive and commissionplans based on soft-sales Company vehicle approved for personal use, uniforms, safety gear, and tool kit Company provided credit card, iPhone & laptop Field based - start and end the day at home office Business travel and all related expenses paid Medical, vision, prescription, dental and life insurance 401(k) with a company match Paid time off that accrues from day one and paid holidays Service/OEM equipment training and coaching program Tuition assistance after 1 year Opportunities for advancement Duties At STERIS, our Equipment Service Technicians act as the face of our company by ensuring top-notch service for our customers. In this field-based, customer-facing role, you will travel to hospital and surgical facilities to maintain, troubleshoot, service, and provide calibration and installation support for steam sterilizers, medical equipment washers and other STERIS products as needed. Drive customer satisfaction through pro-active communication and commitment to resolving customer's issues/problems. *Perform preventive and corrective maintenance required on STERIS and related product lines in a safe and efficient manner. This includes disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc.). *Troubleshoot, repair, modify, overhaul, or refurbish standard and special purpose equipment and systems components. *Ensure a positive customer experience by providing timely PM performance, service calls, warranty calls, field upgrade programs, etc. Perform minor installations as required. *Establish and maintain effective, communicative relationships with Customers, managers, support functions and the sales organization. *Promote STERIS growth through identifying sales opportunities and recommending STERIS products/services to customers. *Communicate promptly and efficiently with customers providing informative status updates. *Be a positive ambassador for STERIS at customer sites. Technical Professional, Compliance-Regulatory and Continuous Improvement - 60% Customer