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The Role

• Perform duties connected to office space management and facilities services team management

• Provide support to health and safety audits.

• Manage supplies and vendors.

• Manage new vendors registration and invoicing process.

• Manage soft and hard facilities services on site

• Work with building management and office management to arrange repairs and maintenance.

• Supervise real estate projects.

• Maintain up-to-date Emergency Procedures and business continuity documents; assist with Emergency Notification System tests, registrations, and records.

• Assist with on-boarding of new colleagues, including IT requirements and other Service Now tasks.

• Manage emergency response for business continuity on site.

• Help manage business records, e.g. update file management systems.

• Perform other Facilities Services duties as assigned by the Facilities Services Leader/Manager.

The Requirements

• Exceptional customer service skills

• Strong interpersonal skills, and the ability to deal professionally with clients, vendors and associates on the phone and in person

• Ability to adapt to different people, situations and changing priorities with grace and flexibility as well as demonstrating an appropriate sense of urgency

• Reliable and punctual

• Strong organizational skills, with demonstrated ability to multi-task and prioritize effectively

• A strong focus on detail and accuracy of work

• Strong time management skills

• Ability to communicate openly and effectively both verbally and in writing in business standard English and in local language as appropriate

• Good knowledge of Microsoft Office suite and Outlook

• Knowledge of AV equipment and limited technology in a meeting environment

• 5+ years experience in a professional office environment providing general office and/or facilities support

• May occasionally require additional commitment outside of normal business hours

• High School diploma, certificate or official equivalent is minimum education required

• Budget and invoicing management skills

• Corporate car management skills

• Corporate customer service platform support skills

• Health and Safety skills

Equal Opportunity Employer