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Position Overview

Navistar's Service Solutions Group has a great opportunity for a Manager - Contracted Solutions to join our team!

It’s an exciting time to be at Navistar, as we work to accelerate the impact of sustainable mobility throughout North America and, with our TRATON GROUP colleagues, worldwide. We are undergoing a transformation from being a supplier of trucks and buses to a supplier of complete and sustainable transport solution. As part of this we are now looking for a committed product owner to be part of this journey and continue develop and implement our strategy related to contracted solutions.

The Manager - Contracted Solutions will be responsible for enhancing our product portfolio to better serve owners of our vehicles. Products include Extended Service Contracts, Telematic products and other predictive offerings that help increase customer efficiency and drive customer brand loyalty.

Responsibilities

Responsibilities include but are not limited to:

• Manages product lines to enhance or distinguish product placement

• Owns market research and monitors competitive activity to identify business opportunities and address customer needs

• Works collaboratively to establish pricing strategies

• Communicate VOC (voice of the customer) and VOD (voice of dealer) for product improvements and competitive positioning

• Leverage feedback from customers to develop aftersales solutions that will help optimize their total cost of ownership

• Work cross functionally to ensure organizational alignment with all business plans to develop new products or enhance existing product lines

• May be assigned to work on one or many strategic initiatives to positively transform the customer experience

Minimum Requirements

• Bachelor’s degree

• At least 5 years of marketing, sales or product-related experience

OR

• Master’s degree

• at least 3 years of marketing, sales or product-related experience

OR

• At least 7 years of marketing, sales or product-related experience

Additional Requirements

• Qualified candidates, excluding current Navistar employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. Navistar does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

Desired Skills

• Successful product management & demonstrated success with conquest or pilot customers

• Capability to create professional PowerPoint presentations for large dealer or executive meetings

• Demonstrated strong analytical skills and proficiency in MS Excel

• Ability to travel to dealer and customer locations in person

• Comfortable with new technology (software & hardware)

• Comfortable presenting to large groups, in person or remote

• Superior organizational and follow-up skills

• Insurance, telematic, predictive AI, data driven maintenance, or warranty experience a plus

Company Overview

Navistar, Inc. (“Navistar”) is a purpose-driven company, reimagining how to deliver what matters to create more cohesive relationships, build higher-performing teams and find solutions where others don’t.

Based in Lisle, Illinois, Navistar or its subsidiaries and affiliates produce International® brand commercial trucks and engines, IC Bus® brand school and commercial buses, all-makes OnCommand® Connection advanced connectivity services, and Fleetrite®, ReNEWeD® and Diamond Advantage® brand aftermarket parts.

With a history of innovation dating back to 1831, Navistar has more than 14,500 employees worldwide and is part of TRATON SE, a global champion of the truck and transport services industry. Additional information is available at www.Navistar.com.

Accelerating the Impact of Sustainable Mobility

Visit us at www.Navistar.com to discover more about our organization

Navistar is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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