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Position Overview

Navistar's Service Solutions Group has a great opportunity for a Senior Manager - Contracted Solutions to join our team!

Navistar, Inc. is reimagining how to create more cohesive relationships, build higher-performing teams and find solutions where others don’t. Based in Lisle, Illinois, Navistar or its subsidiaries and affiliates produce class 4-8 International® brand commercial trucks and engines, IC Bus® brand school and commercial buses, all-makes OnCommand® Connection advanced connectivity services, and Fleetrite®, ReNEWeD® and Diamond Advantage® brands aftermarket parts. With a history of innovation dating back to 1831, Navistar has more than 14,500 employees worldwide and is a member of TRATON SE, a global champion of the truck and transport services industry.

Our future value proposition goes far beyond the product as we are making a shift from offering products to providing comprehensive solutions.

Our vision is to accelerate the impact of sustainable mobility. This is our guiding star and informs all future decisions. Within the transport sector, our industry accounts for a significant percentage of total emissions. We accept responsibility for bending the curve on carbonization by driving change to advance sustainable solutions.

We are investing wisely in digitalization and zero emissions. We are creating new business models where it makes most sense for our customers. We are leveraging our partnerships and resources, as part of the TRATON Group, to accelerate our progress on technologies that anticipate and help manage demands coming our way.

Our number one priority is to become a healthy, well-rounded and profitable company. In partnership with our dealer network, we strive to offer the best holistic experience and solutions for our customers. Each employee is empowered and trusted to make the right choices, embracing accountability for our long-term success.

The Senior Manager - Contracted Solutions will be responsible for enhancing our product portfolio to better serve owners of our vehicles. Products include Extended Service Contracts, Telematic products and other predictive offerings that help increase customer efficiency and drive customer brand loyalty.

Responsibilities

Responsibilities include but are not limited to:

• Manages product lines to enhance or distinguish product placemen

• Owns market research and monitors competitive activity to identify business opportunities and address customer needs

• Works collaboratively to establish pricing strategies

• Communicate VOC (voice of the customer) and VOD (voice of dealer) for product improvements and competitive positioning

• Leverage feedback from customers to develop aftersales solutions that will help optimize their total cost of ownership

• Work cross functionally to ensure organizational alignment with all business plans to develop new products or enhance existing product lines

• May be assigned to work on one or many strategic initiatives to positively transform the customer experience

Minimum Requirements

• Bachelor’s degree

• At least 8 years of marketing, sales or product-related experience

• At least 1 year of lead experience

OR

• Master’s degree

• At least 6 years of marketing, sales or product-related experience

• At least 1 year of lead experience

OR

• At least 10 years of marketing, sales or product-related experience

• At least 1 year of lead experience

Additional Requirements

• Qualified candidates, excluding current Navistar employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. Navistar does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

Company Overview

Navistar, Inc. (“Navistar”) is a purpose-driven company, reimagining how to deliver what matters to create more cohesive relationships, build higher-performing teams and find solutions where others don’t.

Based in Lisle, Illinois, Navistar or its subsidiaries and affiliates produce International® brand commercial trucks and engines, IC Bus® brand school and commercial buses, all-makes OnCommand® Connection advanced connectivity services, and Fleetrite®, ReNEWeD® and Diamond Advantage® brand aftermarket parts.

With a history of innovation dating back to 1831, Navistar has more than 14,500 employees worldwide and is part of TRATON SE, a global champion of the truck and transport services industry. Additional information is available at www.Navistar.com.

Accelerating the Impact of Sustainable Mobility

Visit us at www.Navistar.com to discover more about our organization

Navistar is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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