VetJobs - The Leading Military Job Board

UK Data Centre Media Operator is responsible for the safe custody of all media/hard disk drives within the Data Centre environment. It is the responsibility of the Media team to ensure that Information Security standards and Global ETM (Electronic Transportable Media) processes are adhered to. It is critical the job holder promotes and maintains a positive image, and effective communication is critical, in particular where customers may not be based in the same country and where language and cultural differences may prove challenging.

Responsibilities:

• Perform media management activities within the UK Data Centre environment, adhering to all relevant Citi policies.

• Responsible for the secure storage of all media/hard disk drives.

• Maintain a full inventory of media/hard disk drives via the online Vertices database.

• Perform regular reconciliations of physical media/hard disk drives.

• Perform secure destruction of media/hard disk drives as per Global policy.

• Manage the secure transfer of media between CITI locations.

• Ensure all tape mount requests are performed within agreed timeframes.

• Complete regular Risk & Control checks to ensure management oversight of key risks.

• Maintain Records Management inventory.

• Monitor ticket queues for Data Centre access & ETM transfer requests.

• Track media related incident/problem tickets to a satisfactory conclusion (online tools used for incident/problem management: ResolveIT and ServiceNow).

• Raise/approve ServiceNow CHG requests.

• Provide audit deliverables upon request (both internal and external).

• Collect and process hard disk drives from failed/decommissioned servers.

• Utilize approved erasure software to wipe hard disk drives.

• Review and suggest solutions for problems or gaps in procedures and documentation for EMEA Media Management team.

Qualifications:

• Must demonstrate a pro-active approach to the role, and be able to work independently, but also collaborate with other team members where required.

• Ensure work is done correctly and that there is an audit trail for all tasks undertaken.

• Suggesting solutions to potential problems and acting to minimize the impact they may have on the project or unit.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

What we’ll provide you

A competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)

• A discretional annual performance related bonus

• Private Medical Care & Life Insurance

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.

#LI-JD4

Job Family Group:

Technology

Job Family:

Infrastructure

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.