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Cisco Renewals Specialist, DNA in London, United Kingdom

The Role

Cisco is looking for a DNA Renewals Specialist to join our EMEA-based DNA Renewals Sales team. The team forms part of the Customer Success Sales organisation which is one of Cisco’s fastest-growing sales teams and is a talent engine for Cisco Sales with diverse and motivated teams that consistently deliver profitable growth.

What You’ll Do

A Renewals Specialist for the [1] Digital Network Architecture (DNA) portfolio of Software technologies is an exciting role, where the ability to collaborate is at its core and no two days are the same. As the lead specialist for your region, you will be responsible for driving growth in renewals sales and crafting a successful customer renewal experience. This will be achieved by sharing customer value propositions for [2] Digital Network Architecture (DNA) offers, addressing objections, adoption barriers, and competitive risks, and highlighting compelling migration and expansion options. The role requires close collaboration directly with customers, partners and internal team members across sales, engineering, and marketing.

The key requirements of this job include

  • Build, develop and execute a sales pipeline based on upcoming renewals for near-term in quarter growth while running the future-term pipeline to work early and ahead of time on key future renewals.

  • A strong sales competence and confidence when communicating the business benefits DNA Software provides customers.

  • Educate and excite our Partners and partner teams on the DNA Renewals story, drive engagement and understanding of the market and build business development opportunities.

  • Strong data analysis skills, supporting quote creation and closing renewals opportunities for accounts

  • Lead and build sales opportunities - working closely with Cisco Partners, Solution Specialists, and technical teams to build a renewals strategy for key accounts.

  • Use to track current/potential customer interactions and drive the progression of opportunities through the sales cycle

Who you’ll work with

We serve our customer life-cycle through a series of selling motions to drive higher value and an efficient experience from Cisco solutions to drive relevant business outcomes. We are a global, dynamic team that brings excitement to the sales environment every day. We connect Cisco customers with solutions that can transform their businesses and change the world for the better. You will discover a creative, flexible and award-winning working environment using the latest Cisco technology to enable and empower you to perform to the very best of your abilities. Our teams adapt quickly to respond to market changes and are all highly encouraged to give back to our local communities

Who you are

  • Excellent verbal (via telephone) and written (via email) communications skills

  • A high orientation to detail and capable of handling a large volume of accounts, tasks and responsibilities.

  • Strong customer service, listening and presentation skills

  • Bachelor's Degree or Equivalent Experience

  • Previous DNA experience - beneficial

  • Previous experience working with - beneficial

  • A Self Starter / High Energy / Positive Demeanor / Customer Focused

We are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re "old" (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can’t put us in a box! But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colourful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!


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Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.