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Marriott Room Service & Executive Lounge Waiter/Waitress - JW Marriott Grosvenor House London in London, United Kingdom

Job Number 22104886

Job Category Food and Beverage & Culinary

Location JW Marriott Grosvenor House London, 86-90 Park Lane, London, London, United Kingdom

Brand Marriott Hotels Resorts

Schedule Full-Time

Relocation? N

Position Type Non-Management

Located Remotely? N

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels , Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

Room Service and Executive Lounge Server

Even the best culinary experiences aren’t just made by brilliant chefs – they become more memorable thanks to the great service our guests enjoy. As one of our food and beverage associates, you’ll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You’ll make sure their food and drinks are delivered quickly, efficiently and with a smile - and if there are any issues, you’ll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more.

Be part of our award winning team at one of Europe’s most iconic and prestigious five star hotels

Opened in 1929 and frequented by royalty and celebrities, historic Grosvenor House offers a world class experience for guests and associates alike.

What you’ll do as our newly appointed Room Service Server:

Accept, prepare and replenish complimentary amenities

Prepare, assembly and deliver food and beverage orders, making recommendations on menu items and taking opportunities to upsell where appropriate

Ensure that all customers enjoy quick and efficient service, and check with them that the meal is meeting their expectations

Present bills, collect payments and remove trays and trolley

Take responsibility for ensuring the overall cleanliness of the room service area

Room Service Server rewards and lifestyle benefits:

A unique opportunity to be part of an award winning international brand where we celebrate your unique talent

Growth opportunities in the largest hospitality brand in the world - national and international transfers for the right candidates within Marriott hotels

Explore Rate - discounted room rates for you, your friends and family in Marriott properties worldwide

£10.00 per hour plus Service charge (up to £500 per month)

20% off across food and beverage outlets in Marriott properties worldwide

28 days holidays (inclusive of 8 Bank Holidays)

Recognition programmes and associate awards to appreciate outstanding talent

Wellbeing and community engagement activities on and off property

Bike Scheme and Travel Ticket Loan available for all associates

Workplace Pension Scheme

Meals on duty, uniform provided and laundered free of charge

World class training and development programmes tailored to enhancing your skills and help you grow

Work alongside talented, award winning and experienced hospitality professionals

What we’re looking for:

A warm demeanor and service-oriented personality

A team-player attitude

Positive outlook and dependability

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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