Job Information
Aimbridge Hospitality PT Attractions Ticket Agent- Queen Mary $17.25 in Long Beach, California
Job Summary
We are currently looking for an Attractions Ticket Agent to join our team at the legendary Queen Mary. The Attractions Ticket Agent is responsible for selling admission tickets while providing the highest level of service possible in an efficient courteous and professional manner.
Responsibilities
QUALIFICATIONS:
The ideal Attractions Ticket Agent will have at least one year of experience in a customer service environment exceptional communication skills and enjoy working in a fast-paced environment.
We are looking for positive upbeat individuals who have a passion for delivering excellent service.
High school degree or equivalent
Basic computer skills
Ability to perform job functions with attention to detail speed and accuracy
Must possess basic math skills and have the ability to handle money
Must have the ability to communicate clearly and directly with guests using a positive clear speaking voice
Must have the ability to work a varied schedule that may include evenings nights and weekends
Previous ticket system experience a plus!
JOB RESPONSIBILITIES:
Greeting guests in a warm and friendly manner acknowledging them upon arrival
Making reservations and selling guided tours
Collecting payment and providing change in a timely and courteous manner
Balancing end-of-day paperwork including cash credit cards and discount coupons with minimal errors overages or shortages
Answering questions about the Queen Mary tours and guided tours
Interacting with crew members in a professional manner assisting other departments with necessary information
Answering the telephone in a professional manner and assisting guests with any questions directions etc.
Managing and resolving all guest complaints and compliments in a professional and courteous manner
Listening and responding to guest inquiries using a positive clear speaking voice
Maintaining an up to date working knowledge of all property amenities as well as any special events
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offeringDaily Pay! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Compensation Min
USD $16.00/Hr.
Compensation Mid
USD $18.67/Hr.
Compensation Max
USD $22.40/Hr.
Apply for this position (https://careers-aimbridge.icims.com/jobs/311289/pt-attractions-ticket-agent--queen-mary-%2417.25/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834475008)
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EEO Statement
Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
PropertyQueen Mary Hotel - Union Payroll
Posted Date2 months ago(3/5/2024 3:29 PM)
ID2024-311289
LocationUS-CA-Long Beach
CategoryOther
TypeRegular
StatusPart-Time