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Description

What is the Amazon Marketplace?

Amazon is the largest marketplace on earth. More than 300 million customers shop in Amazon’s marketplaces globally. Every day, customers browse, purchase, and review products sold by third-party sellers right alongside products sold by Amazon. Since 2000, Amazon welcomes companies of all sizes to offer their products, helping them reach hundreds of millions of customers, build their brands, and grow their business.

What is Amazon Strategic Account Services (SAS) and its’ purpose?

With increasing complexity of today’s eCommerce and rise of opportunities, the SAS Team aims to leverage the full potential of each Amazon Seller. Our team provides in-depth strategic consultancy using a data-driven, collaborative, and customer-focused approach to achieve commercial goals of Amazon sellers. Our holistic service offering includes topics such as International expansion, Portfolio Optimization, Fulfillment Strategy, Product Presentation, B2B Sales, Promotions, Advertising Strategy and Brand Building. In parallel to this strategic support, all Sellers integrated receive enhanced operational support by a separate team of operational experts.

What is the role of a Program Manager Cost to Serve and IR Operations and its’ purpose?

As a PM in SAS, you’ll be an essential part of innovating & transforming our processes. You’ll be taking the lead on the design and launch of a new structure to service SAS Sellers. You’ll also oversee processes that are already running and find ways to improve them. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

We are open to hiring candidates to work out of one of the following locations:

Luxembourg, Luxembourg

Key job responsibilities

• You are a part of the Central Product Team and work within the Business Operations team.

• You collaborate with the SAS Business to reduce cost to serve, while maintaining a high bar in Seller Experience.

• You will work closely with RBS, SPS and AHS partners to support SAS Sellers in a cost efficient and scalable environment.

• You will forge partnerships with business workstreams, crafting processes to adapt to evolving Sellers preferences.

• You establish goals aligned with 3P objectives and report on goal progress (MBR, QBR, etc.).

We are open to hiring candidates to work out of one of the following locations:

Luxembourg, LUX

Basic Qualifications

• Graduate/Master’s degree in related field

• Several years of experience in program / project / product management

• Several years of experience working in Retail, Business environments, driving improvements that have resulted in measurable business impact.

• Strong presentation and written communication skills are essential, as is the ability to build effective partnerships with cross-functional stakeholders and senior leaders across a variety of groups throughout Amazon.

Preferred Qualifications

• Experience of Retail & Marketplace

• Experience managing cross-functional projects with a track record of delivery and impact at scale in organizations

• Demonstrated skill and passion for problem solving and operational excellence

• Ability to effectively manage multiple projects and priorities in a fast-paced, deadline-driven environment.

• Experience in change management and driving adoption of new tools, processes, and decision support.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.