Job Information
Mainsail Lodging & Development Hotel Maintenance Technician - Hotel Forty Five in Macon, Georgia
About Hotel Forty Five
Hotel Forty Five, owned by IDP Properties and Mainsail Lodging & Development, is a 94-room boutique hotel in Macon, Georgia. Joining Marriott’s Tribute Portfolio, an exceptional collection of independent hotels and resorts with unique personalities and spirit, Hotel Forty Five celebrates the building’s original character and historic significance. Each of Hotel Forty Five’s rooms and suites immerse guests in a timeless experience, providing the ideal space to rest and recharge. Vintage design elements with rich contrasting colors and copper metal accents are featured throughout creating a redefined yet classic finish. Hotel Forty Five boasts three different dining concepts, Loom (https://loommacon.com/) , Hightales Rooftop Bar (https://hightalesmacon.com/) and Reckon Coffee & Wine Bar. Occupying one of downtown Macon’s few remaining historic high-rises, the boutique hotel is aptly named after its location on an iconic 45-degree angle, formed by Cherry and First Streets with Cotton Avenue. For more information visit hotelfortyfive.com (https://www.marriott.com/hotels/travel/mcntx-hotel-forty-five-macon-a-tribute-portfolio-hotel/) , or follow along on Instagram (https://www.instagram.com/hotelfortyfive/) , Twitter (https://twitter.com/hotelfortyfive) and Facebook (https://www.facebook.com/HotelFortyFiveMacon/) .
Summary
The Maintenance Technician is responsible for assisting with the operation, maintenance, service, and repair of equipment and physical plant as assigned. He/she is also responsible for participating in the preventative maintenance program, handling guest requests in a hospitable and efficient manner, and the completion of other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs, such as carpentry, painting, etc., as assigned.
Essential Functions
Approach all encounters with guests and employees in an attentive, friendly, courteous, and service oriented manner.
Maintain regular attendance in compliance with property and company standards
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
Always comply with property, company, and brand standards and regulations to encourage safe and efficient hotel operations.
Follow all departmental procedures and policies.
Report emergencies and safety hazards immediately/assists with safety concerns.
Consistently utilize Empower guest experience tool to rapidly respond to guest requests, as well as track and review all departmental cases
Assist with the operation, maintenance and repair of equipment.
Replace A/C filters
Change out light bulbs; perform preventative maintenance for guest units to include vinyl repair, touch up paint, minor furniture repair, tub caulking, tile repairs, etc.
Perform preventative maintenance for ice machines, refrigerators, kitchen equipment, laundry equipment, and HVAC systems as required in the properties maintenance plan.
Perform plumbing repair, laundry equipment repair, preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request.
Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Engineering Manager with findings.
Keep assigned equipment and work areas clean and orderly
Do periodic property tours of exterior perimeter for debris and trash removal; check the lighting and irrigation periodically.
Complete all appropriate Maintenance forms, if applicable
Complete assigned maintenance request forms daily.
Always use proper two-way radio etiquette when communicating with other employees.
Perform any other duties as requested by management.
Qualification Standards
Education & Experience
High School diploma or higher
1-2 years’ experience in general maintenance
Previous hospitality experience preferred
Excellent customer service skills
Excellent communication skills, both verbal and written
Ability to use technology e.g. tablets, iPads
Physical Demands
Ability to stand for extended periods of time
Ability to squat and bend
Ability to communicate clearly
Corrected vision to normal range
Ability to work long hours as needed
Ability to lift / push / pull 50 lbs.
Mental Demands
Make sound judgments quickly
Work on multiple tasks, making appropriate progress towards deadlines
Able to work independently, take direction, and provide direction to others
Manage differing personalities within the office, the hotel, and the community
Maintain the highest degree of confidentiality
Ability to work effectively in stressful, high pressure situations
Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
NOTICE: The hotel business functions seven days a week, 24 hours a day. All employees must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift as business demands. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.
We are an equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is our policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by federal state and/or local law.
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