Job Information
AGRACE HOSPICECARE, INC IT Applications Specialist in MADISON, Wisconsin
JOB REQUIREMENTS: The IT Applications Specialist will build, design, customize and integrate the Microsoft Office 365 and SharePoint environment at Agrace and serve as subject matter expert across cloud applications, working to improve and customize to meet ongoing business needs. Specific duties include: Application Design, Optimization & Integration: - Review analyze Agrace\'s software application stack related to company\'s current business needs. - Develop and deploy custom PowerApps solutions to streamline business processes, utilizing JavaScript for client-side customizations and enhancing user experience. - Customize SharePoint sites using out-of-the-box features, SharePoint Designer, and client-side scripting (JavaScript, jQuery) to meet specific business needs. - Design, build, customize, integrate, and support software applications. - Create Power Apps canvas and model-driven apps to automate business processes and enhance productivity. - Office 365 Application Design and Governance, including SharePoint and Teams. - Configure and provide technical support for Office 365 and Azure Active Directory. - Conduct testing and troubleshoot technical issues related to Office 365/Azure and SharePoint issues. - Develop systems and solutions that meet HIPAA compliance requirements. - Document and catalogue Office 365 footprint, workflows, and communication processes. - Write PowerShell scripts using the SharePoint Online (SPO) module and PnP PowerShell to automate routine tasks, such as extracting SharePoint sites, managing permissions, and generating reports. - Increase utilization and optimization of SharePoint through outreach and automation. - Create custom connectors, use data sources: Snowflake, SQL Server, SharePoint Online to extract data for custom applications. Information Technology Support & Training: - Provide expert level technical support of software applications. - Respond to end-user trouble tickets and requests. - Identify recurring issues and recommend permanent technical solutions. - Conduct end-user training and support on productivity software applications and system functionality, ensuring users are proficient in utilizing features effectively. - Cross-train other department team members. - Update job knowledge by participating in educational opportunities, reading publications, and educating IT team members as appropriate. Strategic Planning: - Identify and analyze new or underutilized software applications and develop strategic plans to integrate them into the company\'s operations. - Develop SharePoint governance policies, guidelines, and documentation. - Gather technical business data pertaining to project needs. Use information to identify, predict, interpret, and evaluate system component requirements. - Provide detailed, concise, and timely follow up communication with all parties, including IT and operations staff. - Implement and maintain security measures, ensuring data integrity and access control. Other duties: Participate in internal work groups, meetings, and committees relative to position responsibilities; ensure work complies with Agrace policies and protocols, state, federal, and other regulations. Position involves use of these tools/technologies: MS Office 365, MS Azure, SharePoint Online, MS Power Platform, MS Purview, PowerApps Studio, SharePoint Diagnostic Studio, PowerApps Connectors, Power Automate, PowerShell, SharePoint Online Management Shell, MS Dataverse, SharePoint Designer, InfoPath, JavaScript, REST APIs, MySQL, Active Directory, Layer2 Cloud Solution, MS Access DB, MS Office Suite, MS Teams Admin Center. Position based at Company headquarters in Madison, Wisconsin. Minimum Requirements:Bachelor\'s in Computer Science,Information Technology or related & 2 yrs exp. analyzing,designing,building,customizing,integrating,troubleshooting & supporting MS Office/Office 365 & SharePoint applications using Azure,PowerShell & JavaScript. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Minimum Experience Requirements: At least 2 years of experience analyzing, designing, building, customizing, integrating, troubleshooting, and supporting Microsoft Office/Office 365 and SharePoint applications using Azure, PowerShell, and JavaScript. ***** APPLICATION INSTRUCTIONS: E-Mail a Rsum: careers@agrace.org