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Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The American Express Global Privacy Oversight team are trusted advisors on the American Express Data Protection & Privacy Principles. We work to raise privacy awareness, drive compliance with both internal privacy policies and regulatory expectations across the organization and establish privacy as a strategic differentiator for the American Express brand.

As a second line of defense function, Global Privacy oversee, provide expertise in, and challenge the identification, management, and mitigation of privacy risks across the company in line with the privacy framework and the company’s vision to provide the world’s best customer experience every day.

This position, located in Madrid, reports to the Director, International Privacy (EMEA and LAC). The successful candidate will be passionate about data protection, with deep subject matter expertise on automated decision making, data protection impact assessments and risk management in general. They will be comfortable interacting with multiple stakeholders across a highly matrixed organization, and excellent analytical and communication skills to provide second-line oversight and risk management support to the credit and fraud risk organisation within American Express.

How will you make an impact in this role?

The successful candidate will be responsible for:

• Provision of privacy risk oversight management, strategic guidance and consultation to American Express businesses, with a focus on the credit and fraud risk organization

• Supporting the development, coordination and implementation of American Express’ global privacy program

• Ensuring adherence to the enterprise privacy risk appetite globally through effective privacy oversight and second line of defence challenge

• Partnering with Compliance and other stakeholders in overseeing privacy legal/regulatory change management

• Fostering a culture of privacy at American Express by advocating for privacy-by-design, integration of the American Express Data Protection & Privacy Principles, accountability and sharing of best practices.

Minimum Qualifications

• 5 years relevant work experience

• The remit of this role is global, therefore proficiency in English (C1) is required.

• Experience in privacy, compliance and/or risk management and oversight, including risk assessment and determining adequacy of operational risk controls

• Deep understanding of data protection legal and regulatory requirements within Europe and appreciation of various cultural perceptions of privacy & data protection in different jurisdictions

• Highly organized, analytical, with strong written and verbal communication skills and proficiency in managing multiple priorities simultaneously

• Ability to build relationships, mobilize cross functional teams and work independently

Preferred Qualifications

• Experience at a financial services or other highly regulated company

• Relevant professional qualifications preferred, e.g. law degree, Certified International Privacy Professional (CIPP) certification

• Other European language skills

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• Support for financial-well-being and retirement

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• Generous paid parental leave policies (depending on your location)

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Compliance

Primary Location: Spain-Madrid-Madrid

Schedule Full-time

Req ID: 24004583