Marriott Sommelier Hotel Santo Mauro (Autograph Collection) in Madrid, Spain
Job Number 21103413
Job Category Food and Beverage & Culinary
Location Hotel Santo Mauro Autograph Collection, Zurbano 36, Madrid, Madrid, Spain
Brand Autograph Collection Hotels
Position Type Non-Management
Located Remotely? N
Marriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.
See where your journey can take you. At Marriott International, we believe in seizing opportunities and making your own adventure. A world of opportunity pulls up to your bar with every guest you meet – and you never know who might show up next. That big world also extends to our global, diverse family of associates. Like most families, we’re a group of unique individuals who bring different strengths, styles, personalities and interests to the table. And this makes every single day a new discovery. So, we ask, where will your journey take you?
Rewards for work, benefits for life
You’ll be supported in and out of the workplace through:
Learning and development opportunities
High knowledge of service and sale of the different wines on the hotel's offer.
Stock control of the wine cellar, as well as its perfect storage and conservation.
Keeping up-to-date with new culinary trends, regarding with emerging wineries and new wines
Involvement in the development of the wine and drinks offering in line with the company’s F&B strategy
Compliance with the company’s established Service and Quality objectives
Previous experience in gastronomic restaurants and 5 * hotels will be positively valued.
High knowledge of English, while knowledge of other languages is positively valued.
Serve and sale wines and alcoholic beverages to guests in all the outlets of the hotel. Answer questions on wines and menu selections. Communicate with the kitchen regarding menu questions and product availability. Follow cycle time guidelines for all meals. Maintain cleanliness of work areas throughout the day. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Inspect the cleanliness and presentation all china, glass, and silver prior to use. Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared and tables are properly crumbed.
Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model.
Be part of Marriott
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability, or any other basis covered under applicable law
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