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Position Purpose

To support the Sales Team and the Business Consulting team with RFx (Request for Information / Proposal / Quotation) answering , deliver first-level virtual demos of offerings via WebEx and produce Demo recordings that will be use as sales materials by District Managers (DMs) and Global Sales Managers (GSMs).

A large part of RFxs include questionnaires covering topics such as product functionalities, services delivery, implementation, technical requirements, etc.

Key Responsibilities

• RFx answering & Responsive (Q&A database) content management

• The CoE Business Consultant logs and assigns Field BC support request in SFDC (Salesforce) or asks the DM/GSM to do it.

• Assesses RFx qualification score and threshold.

• Schedules calls with DM/GSM and BC country manager if qualification assessment is below the agreed threshold.

• Qualifies complexity of the bid (simple, average, complex) in Bid/no-Bid call and assign to DM/GSM if DYI applies.

• Assigns work split & assigns himself/herself as Bid Manager and Lead to an RFx if necessary.

• Defines the roles and rules of engagement to include other CoEs (EMEA or LATAM) if necessary.

• Organises the kick-off call with DMs/GSMs and BCs involved

• Solution overview complex personalization depending on solution offered – detailed, in-depth look at all value proposition aspects.

• Work with BC & DM/GSM to provide expertise on solution design and best solution combinations for prospects: functional scope, integration, and benefits.

• Bringing expertise and driving the contract/collateral appendices (Service Definition, Statement of Work, SLA and implementation services).

• Coordinates from a project management perspective other department specialists.

• Allocates work split of documents to be completed and start contacting various SMEs to complete responses when needed e.g. GSO/Legal/IT, Implementation Services, Client Services.

• Schedules regular follow-up calls with stakeholders involved to track progress.

• Provide parts of the response package of the RFx to the DM/GSM in accordance with work split.

• Autonomously offers guidelines and insight from an expert perspective on best applicable solution architecture.

• Works closely with SMEs and BCs to continuously improve existing Responsive content database.

• Collective and individual demo delivery & web-hosted demo recordings

• Provide high level product demos & overview.

• Send post-demo satisfaction survey to prospects, gather and analyse data.

• Create and update demo recordings s using web platform/tool & make available to DMs/GSMs.

• Track analytics on client engagement with the video recordings.

Experience

• 3-5 years of experience in similar roles (proposal consultant, business consultant, sales or sales consultant, client success manager, etc.).

• ADP global offerings, or Payroll and Time Management solutions.

Qualifications / Certifications: Appropriate tertiary level education or equivalent industry experience

Skills

• Project management.

• Stakeholder management.

• Customer relationship management

• Resourceful, self-motivated, prospect/client focused.

• Written and verbal communication

• Good presentation skills

• Self-driven, proactive and confident.

• Open, flexible and creative with regards to time management.

• Has methodologic, analytical mindset.

• Enthusiastic and ambitious – has a clear desire to progress within a large organization.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.