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We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

The opportunity

Join our Group Benefits Technology Team!

We are looking for a Solution Architect to drive our technical strategy and roadmaps in collaboration with other technical engineers and leaders within the team.

Accountabilities:

• Responsible for architectural design, issues, and solutions considerations; apply industry best practices to build scalable and secure solutions that have outstanding technical performance.

• Responsible for product architectural design, issues, and solutions considerations for value streams.

• Assists with the design of application architectures.

• Crafts templates and solution components for software and platform engineers to use.

• Fixes mis-specified component architectures and course corrects.

• Has a positive impact on specific organizational entities.

• Works across small to medium-sized teams with a common purpose of setting guidelines and clarifying outcomes.

How will you create an impact?

You will directly own and be accountable for a set of assets in Manulife's Group Benefits IT portfolio. You will design solution architecture and compose product roadmaps to guide the engineering teams in crafting products that are strategically aligned and operationally ready.

• Deep understanding of business strategy and ability to craft software/platform/infrastructure architecture plans & roadmaps to support business outcomes.

• Evaluate and build a network of third-party suppliers.

• Consolidate resources in specific areas of capability building.

• Attends ongoing training sessions and is certified in multiple domains of expertise.

• Demonstrates all core skills and good interpersonal skills for the role.

• Ability to mentor and lead other junior engineers and technologists.

• Good working and background knowledge of the area of practice.

• Introduces new developments and innovation into technical subject area within the segment.

• Use and combine knowledge of the field and leading market trends to formulate the right approach.

• Fit-for-purpose solutions, tailored to business needs.

• Links actions to longer-term goals and strategy.

• Understands the corporate climate & culture.

• Collaborative approach to work with team members; able to coach, participate in code reviews, share skills, and methods.

• Constantly learns from both success and failure.

• Good organizational and problem-solving abilities that enable you to lead through creative abrasion.

• Good verbal and written communication; able to articulate the technical vision, possibilities, and outcomes.

• Experiments with emerging technologies and understanding how they will impact what comes next.

Nice to have:

• Knowledge of Cloud providers, particularly Microsoft Azure.

• Experience in data modeling & Microservices architectures.

• Experience in event/message-driven solution architecture.

• The ability to drive business requirements and non-functional requirements.

• Experience in Canary deployments, 0-downtime, 0-data loss, active-active DR.

• Exposure to and an understanding of Agile scrum methodologies and experience working in an Agile team.

• Experience using diagramming tools such as Lucidchart and Visio.

• Understanding of collaboration tools like Slack, Skype, Teams, and JIRA.

• Engineering background in node.js, React, C#/.NET.

• Experience in Health Insurance.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first cultureWe lead with our Values every day and bring them to life together.

• Boundless opportunityWe create opportunities to learn and grow at every stage of your career.

• Continuous innovationWe invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.

• Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .