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This role will be responsible for driving and managing standardized global processes across HR Shared Services, leveraging technology globally, and ensuring strong governance and control in project execution.

Accountabilities:

Implement RELX global HR processes management, business capabilities and business readiness activities.

• Develop, implement, facilitate, and support the realization of the HR global process framework within HR Shared Services Center focused on strong facilitation and delivery.

• Identify, prioritize and drive global operations process optimization and standardization initiatives.

• Define and implement a Global Process framework, focused on process excellence, including governance across the globe.

• Driving process optimization and standard work through process management tools and lean best practices.

• Communicate value of process transformation and optimization in realizing financial targets.

• Continuous Improvement:

• Facilitate current & future state process design: Providing subject matter expertise to drive process excellence, while applying lean and six sigma methodologies

Managing a team of global process owners and oversee delivery of services to our customers/employees.

• Oversee and manage global standard processes.

• Setting and achieving process maturity model goals

• Measuring and meeting SLA

• Reporting of key success measures, CSAT, Process Maturity Score, Services adoption

• Lead and develop team of global process specialist.

Project Management execution

• Responsible for supporting HRSSC on project delivery and management.

Qualifications (required):

• Must be flexible with work ours (US/APAC time)

• Bachelor’s Degree, or 10-12 years of experience with an emphasis on process leadership in related field

• Leadership skills and experience as well as the ability to influence with and without formal authority.

• Broad knowledge process design and needs analysis.

• Superior organization and planning skills, including the ability to direct and prioritize projects to completion within deadlines.

• Lean, and/or Six Sigma certification

  Nice-to-have:

• HR Shared Services or Operations experience preferred.

• Experience with end-to-end process management.

• Experience with Strategic planning, leadership communications, cross-functional collaboration.

  LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

  Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.