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Hyatt Team Leader - Front Office in MANILA, Philippines

Description:

Grand Hyatt Manila offers a myriad of many exciting experiences and dramatic restaurant concepts making it a destination within a destination. Embracing the #LivingGrand philosophy, we bring moments of more to everything that we do.

We are looking for an exceptional Team leader - Front Office who will assist in the smooth and efficient running of the Front Office Department.

In this role, you are expected to lead the team indelivering exceptional front line service to our guests and colleagues.You will engage with both colleagues and guests through meaningful conversations and respond and resolve to guest inquiries, requests and issues in a timely, friendly and efficient manner.

Qualifications:

Ideal candidates shall meet the following criteria:

· Progressive career in Front Office in a 5-star luxury property, with at least 2 years of experience in a similar role

· Diploma / Degree in Hospitality / Tourism Management or equivalent

· Possess good customer relations, communications and interpersonal skills

· Refined verbal and written communication skills

· Working knowledge of OPERA system

Primary Location: PH-0-Manila

Organization: Grand Hyatt Manila

Job Level: Full-time

Job: Front Office

Req ID: MAN001415

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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