Job Information
MARSHFIELD AREA YMCA INC Member Engagement Staff in MARSHFIELD, Wisconsin
JOB REQUIREMENTS: ESSENTIAL FUNCTIONS: Responds to the individual needs of the other person. Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. Maintains cleanliness and organization of the lobby area. Conducts tours responsive to the needs of prospective members; sells memberships Develops and maintains positive relationships with volunteers and members and helps members connect with one another and the Y. Serves others by intentionally welcoming and supporting members. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues. Applies all YMCA policies dealing with member services. May monitor the locker rooms as required. ***** OTHER EXPERIENCE AND QUALIFICATIONS: QUALIFICATIONS: Must be 16 years of age or older. Ability to communicate effectively with supervisor, staff, members, guests, and participants. Computer and cash handling experience helpful. Must have a flexible schedule including some evenings and weekends. Ability to relate effectively to diverse groups of people from all social and economic segments of the community. Excellent interpersonal and problem-solving skills. ***** APPLICATION INSTRUCTIONS: E-Mail a Rsum: mmcnaughton@mfldymca.org