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DHL Air Freight Export Specialist-Agent - Memphis, TN in Memphis, Tennessee

414502BR

Auto req ID:

414502BR

Company:

DHL

Job Code:

Operations_ Specialist

Job Description:

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

As an Air Export Agent, you will be responsible for the movement of our customer’s air export shipments. You will be the main point of contact for coordination between customer’s shipment exports and shipping carriers.

Key Responsibilities:

Completes coordination between all applicable parties for all air export shipments for our customers; ensures timely bookings with airline on customer behalf

Prepares export documentation in accordance to country requirements as well as the preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate, Airway Bill and any other documents required by the customer

Compliant filing of AES (automated electronic system) export customs

Responsible for timely completion of export documents and coordinate with both customer and/or warehouse for timely delivery of cargo

Communicates regularly with customer in regards to customer’s shipment status as well as continuous communication with overseas to meet delivery commitments; follow-up with airline to monitor and track departure and arrival information and updates

Ensures invoicing of rendered services is completed accurately and in a timeframe consistent with company policy.

Ensure customer profiles are accurate and updated

Meet all KPI’s assigned and audited by the Control Tower

Position Title:

Air Freight Export Specialist-Agent - Memphis, TN

Job Category:

Customer Service

Minimum Education Required:

High School/GED

City*:

Memphis

Additional Qualifications/Responsibilities:

Skills / Requirements:

1 year experience in freight forwarding industry, air export - import experience preferred.

Exceptional customer service skills

Detail oriented and strong follow-up skills

Proficient with Microsoft office (Word, Excel, Outlook)

Cargo Wise systems knowledge is a plus.

State*:

Tennessee

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