Job Information
CHURCH MUTUAL Senior Unified Communications Engineer in MERRILL, Wisconsin
JOB REQUIREMENTS: Senior Unified Communications Engineer Job Locations US \| US-WI-Merrill ID 20243444 Category Information Technology Type Regular Full-Time Introduction As part of the Church Mutual team, you\'ll work with some of the most experienced and knowledgeable people in the industry and achieve your own growth and career satisfaction while finding fulfillment in serving those who serve others. We foster a workplace where all employees are treated with dignity and respect; diversity, inclusion and belonging are woven into the fabric of our company through our customers, employees, leadership, business relationships and outreach programs. Join us and Stand for Good. What you\'ll be doing: Build and support Church Mutual telecommunications and network systems (voice, data, video, collaboration, and audio/visual) to assure telecommunications and network systems availability. Work with Church Mutual vendors to design and support telecommunications and network infrastructure consisting of telephone, voice/data, wired/wireless and video solutions. Monitor environment and address service incidents by responding quickly to restore critical services. Develop, communicate, and maintain telecommunications and network disaster recovery plans. On any given day, you\'ll: * Lead the team\'s technical support of communications and network systems (voice, data, video) to ensure required functionality is delivered and service levels are maintained. * Design, plan, implement, and support new or existing complex voice, video, and networking systems typical of enterprise business networks, utilizing Cisco products, MS Teams collaboration tools, and Cloud based Contact solutions. * Build Contact Center routing configurations that support business requirements to deploy multi-channel capabilities utilizing chosen CCaaS Solution. * Engineer and Administer Telecom solutions utilizing Voice over IP technologies, including SIP gateway solutions, security services, and network prioritization Quality of Service (QOS). * Troubleshoot, track, resolve, and report progress and resolution of problems in CM Group\'s network environment. * Ensure project deliverables meet expectations regarding cost, schedule, and scope and are aligned with architectural standards, and deploy the appropriate reuse of common objects and components. * Design, build and support networking technologies ensuring operations software maintenance schedules are followed, and service troubleshooting and restoration activities on network routers, switches, firewalls, VPN solutions and Load balancers follow prescribed troubleshooting, ITIL Process management and associated... For full info follow application link. Church Mutual is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/9584F2B188264840