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Description

The goal of Amazon Logistics is to build a world class last mile operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered quickly, accurately, and in the most cost effective way possible. This role is for an experienced, passionate, dynamic, analytical, innovative, hands-on, and customer-obsessed individual.

The Capacity Planning Team provides AMZL with cost-optimal and flexible capacity solutions for in-station operations, year-round and enabling the business to scale for seasonal peak demand increases. The ideal candidate is passionate about leveraging data to deliver actionable insights that impact daily business, has a strong delivery record and experienced in driving execution in a cross-functional environment, backed by analysis and data. They thrive in a fast-paced environment, relishes working with large transactional volumes and big data and enjoys the challenge of highly complex, and sometimes ambiguous, business context.

As Capacity Planning Manager, you will own the weekly cadence for the generation of in station capacity to make sure the organization is well prepared for the future. You will work cross-functionally to ensure that decisions are made and actioned which will allow our operations to run as effectively as possible. You will challenge the unknown and drive improvement into key areas of our business.

A successful candidate knows and loves working with business intelligence tools, is comfortable accessing and working with big data from multiple sources, and enthusiastic about partnering with the business to deliver results. You should have an internal drive to challenge the status quo, excellent analytical skills, excellent written and verbal communication skills. You would be a self-starter, comfortable with ambiguity, able to think big and enjoy working in a fast paced environment.

Key job responsibilities

• Owning the weekly cadence for the generation of capacity plans to make sure the organization is well prepared for the future

• Dive Deep into the process to identify areas of improvement and drive programs to increase accuracy and quality

• Work cross-functionally to ensure that decisions are made and actioned which will allow our operations to run as effectively as possible

• Challenge the unknown and drive improvement into key areas of our business

• Drive solution designs for end to end capacity building and have a long term vision leading the program towards meeting yearly and quarterly goals

• Work across multiple teams building capacity plans for new station launches through the ramp period, support end to end monitoring of volume flow and driving network design and execution teams to ensure that volume and recruiting targets are met, participate in the roll-out of global best practice financial models for labor planning, as well as monitor plan vs actual and adjusting benchmark productivity assumptions for all labor planning on the road

We are open to hiring candidates to work out of one of the following locations:

Mexico City, DIF, MEX

Basic Qualifications

• 3+ years of program or project management experience

• 3+ years of working cross functionally with tech and non-tech teams experience

• 3+ years of defining and implementing process improvement initiatives using data and metrics experience

• 2+ years of supply chain experience

• Bachelor's degree

• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience

• 3+ years of driving process improvements experience

• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

• Experience building processes, project management, and schedules

• English b2+