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Description

• This role can be based out of one of these 3 locations: STN8 (Milton Keynes), BHX8 (Redditch) and LCY8 (Rochester) *

Do you want to be part of an organization that is on the leading edge of operations involving sortation, distribution, and logistics as Amazon delivers world class service to our customers? The Amazon EUSC Material Flow Optimization (MFO) Team is looking for a proven technical leader with extensive experience leading continuous improvement projects in applying planning and engineering principles to operations. This would also include developing and implementing process improvement initiatives within the logistics and distribution industry. As an MFO Operations Engineer, you will work with multiple teams and a broad set of stakeholders including operations, network planning, labor planning and service performance in designing and improving our Sort Centers under-the-roof material flow processes, while challenging the status quo of existing operations. In this role, you will have the opportunity to display your skills in the following areas:

• Floor layout design and implementation.

• Apply engineering principles, develop processes, and improve operations.

• Study operations to optimize and design new tools involving simulation, modelling and planning.

• Develop strong, productive relationships across peer organization that further our business objectives.

• Manage complex and quick-turn projects while demonstrating exceptional business judgement.

• Define business models to track improvements achieved over time.

• Assess process improvement and transformation opportunities and partner with process owners and stakeholders to scope opportunities, define problem statements and objectives, structure projects and teams.

• Train, coach, and mentor field Operations teams to empower them with leveraging operations tools and systems to meet daily business needs.

Our MFO Operations Engineers work across the organization to find solutions to complex problems and are expected to innovate on behalf of our customers to ensure these solutions provide a flawless experience. In order to accomplish this, the individual must think strategically and make data driven decisions. You will be driving efforts, both independently and with your team which will have a significant impact on this growing business. Successful candidates will be strong leaders who can prioritize well, communicate clearly, and have a consistent track record of delivering results. You must have the experience and capability to create and present documentation for senior executives and align your roadmap with Amazon’s strategic objectives. You should be experienced in working with data to analyze root causes, implementing long term solutions, and leading teams with advanced analytical, mathematical, and quantitative capabilities.

Willingness to travel up to 30%.

Key job responsibilities

• Plan and implement continuous improvement initiatives designed to innovate the driver experience and make our processes more efficient

• Audit processes for compliance and work to close any gaps

• Analyse feedback and use data to own and implement process improvements at the site

• Work with Ops customers and other stakeholders to identify and solve process-related issues

A day in the life

Part of your role will involve running observations and audits to identify where processes could be enhanced. Another part will be recommending changes and using your project management and stakeholder management skills to put new processes in place.

You’ll be based at one of our sites and accountable for positively influencing operational efficiency at the site. If needed, you will carry out analysis at other local or national sites. You’ll have the opportunity to share best practices and ideas with our EU network. In this role, you’ll use data to drive improvements and continue to grow our shipping capabilities.

About the team

Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.

We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination.

We are open to hiring candidates to work out of one of the following locations:

Milton Keynes, GBR | Redditch, GBR | Rochester, GBR

Basic Qualifications

• A degree in business, supply chain, transportation, economics or a technical field

• Relevant experience working in a supply chain, transportation, project management or management consulting role

• Relevant experience in project management or management consulting including handling multiple ongoing projects

• Relevant experience using Microsoft Excel for data analysis

• Relevant experience of communicating with a wide range of stakeholders

• Experience with Six Sigma and Lean methodologies

• Proficiency in English

Preferred Qualifications

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you. 

• MBA from an accredited university.

• Management experience in operations within the logistics, distribution, or transportation industry.

• Experience in developing and/or implementing Automation and Material Handling solutions.

• Exposure to optimization solvers/tools (such as CPLEX, Gurobi, AMPL, Xpress) and advanced simulation modeling tools (such as Flexsim, Arena, Simio)

• Experience in Lean, Six Sigma and Kaizen techniques

• Experience with supporting tools (e.g., Minitab, JMP, MS Excel and MS Access)

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).