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Events and Meeting Space Manager

Job ID

166866

Posted

08-May-2024

Role type

Full-time

Areas of Interest

Engineering/Maintenance

Location(s)

Milton Keynes - England - United Kingdom of Great Britain and Northern Ireland

Events and Meeting Space Manager

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Manager to join the team located in Milton Keynes.

The individual will be the point of contact to the Client and Customers in supporting & driving the workplace agenda. The individual must have an exceptional interpersonal skill, with a vision for improvement and innovation, and an analytical mindset; someone who can collaborate and champion change throughout the implementation cycle and journey of workplace modernisation.

Role Summary:

• Liaise with building stakeholders and business contacts in driving the Workplace modernisation strategy – not limited to but including various methods such as forums, daily floor walks, comms meetings, innovation sessions, being key contact.

• Manage and coordinate the making of initiatives working with onsite teams to promote and to create a forward plan.

• Support the delivery of the One Team ethos.

• Develop and nurture business relationships with all stakeholders across the site through these relationships, gain insights into anticipated future requirements and work these into the service delivery strategy.

• Support the Workplace team with delivering individual building or site wide projects and initiatives.

• Support the Account Manager in driving consistency and standards across the site

• Act as a key point of contact for all customer enquiries and direct out to all required points of ownership

• Work collaboratively with customers

• Deliver value to our customers by providing top quality consultancy and acting as a trusted advisor.

• Establish and maintain customer relationships by promoting site activities and promoting the wider facilities teams.

• Manage team to ensure they deliver with the same customer focus and dedication.

• Proactively work with the site team and customer to ensure innovation and continuous improvement is at the front of our delivery.

• Accountable for all soft services delivery on the contract including contractor delivery, reporting, meetings, HSE, compliance and auditing (internal and external).

Experience Required:

• Previous experience of Workplace Experience/Building Services in a Corporate environment

• Previous experience in organising, managing events and large meetings · Computer literate in MS Office Applications

• Always set high standards for themselves and others

• Can inspire others and support new ideas and initiatives.

• Can adapt to changing demands and deadlines.

• Good understanding of the customers’ needs and takes pride in the service delivered to our customers and our customers’ customers.

• Ability to analyse data, identify trends and convey results, deploying an action plan in a clear, concise and confident manner.

• Excellent spoken and written communication skills and the ability to communicate in an effective manner.

• Ability to think strategically and independently.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)