Job Information
FROEDTERT HEALTH Lead Patient Access SVC REP FCP Patient in MILWAUKEE, Wisconsin
JOB REQUIREMENTS: Discover. Achieve. Succeed. #BeHere Location: US:WI:WAUWATOSA at our CP-TOSA HEALTH CENTER facility. This job is ON - SITE. FTE: 1.000000 Shift: Shift 1 Tentatively, the hours would be Monday through Friday, 645am-315pm, but willing to be flexible for the right candidate. Job Summary: Under general supervision coordinates operations of the PASR team in a manner that facilitates efficient and patient focused scheduling of services. Coordinates education, workflow enhancement to ensure organizational objectives. Requires a focus on customer service during all patient and staff interactions. EXPERIENCE DESCRIPTION: A minimum of 3 years of prior experience as a receptionist/assistant or customer service field is required. A minimum of 3-5 years of prior informal or formal leadership experience is preferred. Experience in a medical/healthcare setting is preferred. EDUCATION DESCRIPTION: High School diploma or equivalent is required. SPECIAL SKILLS DESCRIPTION: Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook and Word. Knowledge of medical terminology and EpicCare is preferred. Proficiency in Microsoft Excel and Visio is preferred. Perks & Benefits at Froedtert Health Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following: Paid time off Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities Academic Partnership with the Medical College of Wisconsin Referral bonuses Retirement plan - 403b Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin\'s only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000... For full info follow application link. We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. As a federal contractor/subcontractor, we take affirmative action in employment based on race, sex, disability and status as a protected veteran. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/16CD53982A8547EE