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Description

Robert Half is seeking a skilled and motivated Systems Engineer to join a dynamic team of IT professionals. The ideal candidate will have a strong background in Windows server support, Office 365, and Network Administration. The role requires excellent customer service skills and the ability to provide technical expertise in a fast-paced environment. Occasional travel to client sites may be necessary.

Keys to the role will include:

Windows Server Support:

• Administer, configure, and troubleshoot Windows server environments.

• Implement and maintain server infrastructure, ensuring optimal performance and security.

• Perform regular system updates, patches, and upgrades.

Office 365 and Azure Support:

• Manage and support Office 365 applications and services.

• Administer Azure cloud infrastructure and services.

• Implement and optimize solutions in Azure for clients.

Customer Service:

• Provide exceptional customer service and support to clients.

• Communicate technical information in a clear and understandable manner.

• Collaborate with clients to understand their business needs and technical requirements.

Technical Troubleshooting:

• Diagnose and resolve hardware and software issues.

• Respond to escalated support tickets and provide timely resolutions.

• Perform root cause analysis to prevent recurring issues.

Documentation:

• Create and maintain comprehensive documentation for system configurations, processes, and procedures.

• Ensure documentation is up-to-date and accessible to team members.

Security and Compliance:

• Implement and enforce security best practices.

• Ensure systems comply with industry standards and regulations.

Collaboration and Teamwork:

• Work collaboratively with other IT professionals to address complex issues.

• Participate in team meetings and contribute to ongoing projects.

Client Site Visits:

• Travel to client sites as needed to perform on-site support and maintenance.

• Build strong relationships with clients through face-to-face interactions.

If you are passionate about delivering top-notch technical solutions, thrive in a customer-focused role, and are ready to contribute to a dynamic team, we encourage you to apply for this exciting opportunity.

Requirements

Client Support, Windows Server, Office 365, Azure, Consulting, Network Administration, Customer Service

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .