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Aston Carter Account Manager (Hybrid) in Minneapolis, Minnesota

Job Description

  • The Account Manager is accountable for managing the day-to-day business and project requirements from assigned clients, and ensure company meet’s their expectations for quality, service and value.

  • This is key position with our Client Success Team and will work with and take client direction from the Sales Account Executive.

  • By providing daily oversight of client work, the Account Manager enables Company's Sales Account Executives to focus on business development and relationship management.

  • Daily oversight of client business requirement

  • Commercial support for Sales within assigned accounts

  • Creating quote letters

  • Submitting estimate requests and assisting Sales with preliminary pricing

  • Finding opportunities for Sales to cross sell into accounts

  • Helping discover client needs and opportunities for value creation o Manage billing process and approve final invoice to client

  • Lead and manage day to day project communication with assigned accounts

  • Find and share new ideas and processes to improve workflow and provide top-notch customer service and outcomes;

  • Manage project schedules to ensure deadlines are met; drive schedule through collaboration with internal teams, external vendors, and Sales to achieve client desired outcomes;

  • Perform multi-stage quality control procedures including print, proofs, data processing and editing;

  • Liaise Sales Account Executives, internal departments to anticipate and troubleshoot issues and provide timely and well communicated solutions;

Additional Skills & Qualifications

  • College education and/or 1-3 years of equivalent business experience preferably within the print or adjacent industries;

  • General knowledge of various print production processes (screen printing, heat transfer, pad printing, digital printing, embroidery, engraving, etc.)

  • Strong Word, Excel, and Outlook skills along with overall good technology skills;

  • Proven ability to manage multiple projects while maintaining strict attention to detail

Work Environment

  • On site for training but will be Hybrid after they are proven to be Technically adapt through training.

  • Monday - Friday

  • 1st shift

    About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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