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Federal Reserve System Director, Operations and Support - Data Privacy in Minneapolis, Minnesota

Company

Federal Reserve Bank of Minneapolis

The Federal Reserve Bank of Minneapolis's Data Privacy Office is seeking a Director of Operations and Support to support the program’s strategic priorities and to ensure Personally Identifiable Information (PII) entrusted to the Federal Reserve System (FRS) is protected in alignment with the System Data Privacy Program Charter, the Privacy Policy, and Federal Reserve Information Security Standards. Compliance with the Privacy Standards protects the Fed’s reputation and enhances public trust in the Federal Reserve System.

Best qualified candidates will be subject matter experts on Data Privacy, preferably with experience in the design, development and implementation of privacy, data protection and cybersecurity programs; with a knowledge of key regulatory, legal and technological developments impacting the use of data, including artificial intelligence, cybersecurity and biometric data.

The Bank believes in flexibility to balance the demands of work and life while also recognizing the necessity of connecting and collaborating with our colleagues in person. Onsite work is an essential function of this position, and you are expected to be in the office one (3) day per week for meetings and team collaboration.

We collaborate with senior privacy program counterparts at Districts across the Federal Reserve System as well as with business and technology leads in the Minneapolis District to provide guidance on all aspects of privacy including:

  • Performing privacy risk assessments, advising on privacy implications of information security, technological innovation, as well as data loss prevention measures; negotiation of vendor contracts by procurement services; and development and drafting of privacy, data governance and security policies; as well as legislative and regulatory monitoring.

  • Privacy incident preparation, response and remediation, including incident management in the wake of ransomware attacks across any vendor/sub-contractor arrangement of our partners and discovery of critical vulnerabilities in software; collaborating with technical consultants and privacy teams across the System to draft notifications to customers and/or impacted parties in the Federal Reserve System; and to execute remediation strategies which may include engaging with media and law enforcement teams.

Responsibilities:

As the Director of Operations and Support, you will direct and coordinate operations for the local implementation and management of the System Privacy Program; communicate and collaborate across Federal Reserve Districts and coordinated functions to manage the local response to privacy incidents. In addition, you will serve as a delegate for the System Privacy Officer (SPO), as needed, to chair the Data Privacy Incident Response Team (DPIRT), which is the committee that the SPO convenes for the purpose of coordinating responses to privacy Incidents. You will bring relevant expertise in program management to support the overall team by:

  • Supervising and/or performing Privacy Assessments for business lines in the Minneapolis District; conduct a review of existing controls, identify gaps, identify issues that require further investigation, monitor remediation activities with attention to quality, accuracy, and timeliness, and document results and outcomes.

  • Maintain a high level of knowledge of the operational, technical and policy issues relating to the industry and provide a high level of application, and operational expertise and guidance.

  • Support the SPO in meetings and take responsibility for completion of action items, ensure agendas are set, minutes are taken, cascades agreed, and actions are tracked to confirm objectives.

  • Manage and deliver results for the system privacy program, including:

  • Create structure and focus on broad ideas relevant for System operations requirements. Explore and bring forth recommendation for action in a timely manner.

  • Proactively identify opportunities to add value to SPO and the FRS, by interpreting, simplifying, and prioritizing relevant insights to drive decision making.

  • Act as a liaison between SPO and other POs, internal Minneapolis district and other stakeholders to ensure consistent communication and ensuring involvement or decision making at the proper time.

  • Provide strong leadership, project management and program execution capabilities to develop, motivate, and evaluate performance of staff, delegate responsibilities and communicate performance expectations.

  • Work cross functionally on one or many strategic initiatives and assist in establishing project reporting standards, templates, and reporting processes and policies.

  • Build relationships with critical stakeholders and work closely with communications and IT teams to manage internal and external communications.

  • Build consensus in work-group settings and team discussions among privacy stakeholders across the Federal Reserve System (FRS). Influence others to achieve desired outcomes.

  • Plan, manage, and execute strategic initiatives of varying size and complexity.

  • Perform other duties as assigned.

Qualifications:

  • Bachelor’s degree AND ten (10) years of experience in compliance, operations, or business risk in the financial services industry OR

  • Master’s degree AND eight (8) years of experience in compliance, operations, or business risk in the financial services industry.

  • Experience must include supervisory/management experience, preferably in the regulatory and compliance services practice of the big 4 consulting firms.

  • Certified International Privacy Professional (CIPP/US/CIPT/CIPM) certification

  • Deep knowledge, understanding and experience in privacy regulations along with knowledge of CCPA, GDPR, HIPAA.

  • Experience in identifying and managing risks related to processing data. Proficiency in conducting impact assessments and written communication skills.

  • Exceptional ability to implement and evangelize use of project management structures (e.g., project plans, weekly status reports and meetings, prioritized issues resolution log, risk log including mitigation measures, transition plans, etc.)

  • Demonstrated track record in sound judgment, strong attention to detail, and persistence in following issues to conclusion.

  • Strong client service orientation and confidence in communicating with cross functional teams.

  • Experience summarizing results and producing management reports and deliverables.

  • Experience with Office365 (e.g., SharePoint, Teams, One Drive). Experience with risk management platforms such as Onetrust preferred.

Individual and Leadership Competencies that you should bring to this position:

  • Decision Making

  • Relationship Management

  • Leading in Ambiguity

  • Visionary Thinking

Additional Information:

Salary Range: $140,100- $175,178- $210,200 Annually.

Salary offer will be based on qualifications/experience of the candidate, alignment with market data, the needs of the position, our total compensation package, and internal equity.

Our total rewards program offers benefits that are the best fit for you at every stage of your career:

  • Comprehensive healthcare options (Medical, Dental, and Vision)

  • 401(k) match, and a fully funded pension plan

  • Paid time off and holidays

  • Free public transportation passes

  • Annual educational assistance

  • On-site fitness facility

  • Professional development programs, training, and conferences

  • And more…

The Minneapolis Fed is committed to developing a diverse workforce and providing an inclusive environment where all employees are respected and valued. We believe that we can foster development opportunities for all and reach our full potential by recognizing the unique experiences and identities of each of our colleagues. From economists to cash specialists (https://www.minneapolisfed.org/about-us/careers/job-profiles) , we work together to represent you in our economy.

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Operations

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Privacy Notice (https://www.kansascityfed.org/documents/7797/Workday_Privacy_Notice.pdf)

OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government.

OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward.

Why Our People Choose Us:

Our reputation precedes us

There will always be room for personal growth

Our people are first

You’ll find the right balance

Your responsibilities will be meaningful

We hope that you will be our future colleague.

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