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Food Logistics Coordinator When we think of who a Human Services and Food Logistics Coordinator professional is and being successful at NorthPoint, the ideal candidate for this position: Has a strong desire to support the mission, vision and values of the organization. Is passionate about creating a safe and welcoming environment for all guests seeking food program services. Is able to deliver high quality customer service with dignity, respect and professionalism even in the face of difficult interactions. Will be a champion of diversity, inclusion and embracing cultural differences while honoring everyone's dignity, individual thought process, and unique contributions. Is a clear communicator who is approachable, empathetic, understanding, and receptive to any concerns that may affect a guest's stability across all human service programming. Overview The mission of NorthPoint Health & Wellness Center (NorthPoint) is to create a healthier community. Three pillars provide the foundation for serving the North Minneapolis community: Whole-Person Integrated Care, Building Community Well-Being, and Health Equity. Whole-Person Integrated Care NorthPoint offers a continuum of social and health services that integrate medical, dental, and behavioral health with human services to improve quality of life. We strive to serve our community by addressing the physical, behavioral, social, and spiritual aspects of health in culturally responsive and trauma-informed ways. Building Community Well-Being A community's sense of well-being includes social, economic, environmental, cultural, and political conditions identified by the members of a community as essential for them to "flourish and fulfill their potential." To build and nurture community well-being, we must understand the population we serve to improve their health, safety, and access to the services they need. Health Equity NorthPoint is committed to health equity that requires valuing everyone. We strive to reduce the social, economic, and health inequities experienced by the community and the people we serve. We work with community partners to support people in reaching their full health potential. Position: Under the supervision of the Food Programs Supervisor, the Food Logistics Coordinator will provide a welcoming experience to volunteers and guests while maintaining a culture of respect and dignity. The coordinator will receive and record donations, unload incoming and outgoing inventory, stock and track inventory levels, and fill orders for emergency and routine distributions. In addition, this position will be responsible for food rescue. This position will greet guests and assist with their shopping experience, as needed. Qualifications: High school diploma or equivalent, required, with three to five years of inventory control/stocking experience in a food shelf, warehouse or grocery environment. Minimum two years of customer services experience in a food shelf, warehouse, grocery environment with the ability to be friendly, patient and professional when interfacing with all guests of the Food Shelf, required. ServSafe Certification required or ability to obtain within 12 months of hire. Comfortable operating a manual and electric pallet jack (training will be provided). Certification of forklift and pallet jack required within 6 months of hire. Ability to meet physical demands of regularly lifting and carrying up to 50 pounds or more. This includes, but is not limited to boxes, pallets and food shelf donations. Valid Driver's License, current insurance and the ability to meet NorthPoint's driving requirements and capable of driving a mid-size truck. Experience working in a team-oriented environment, including working with volunteers. Must possess demonstrated ability to relate to individuals and families of varied ethnic, cultural backgrounds, ages and economic circumstances. One year experience working in Microsoft Word and Excel programs as well as experience working in database tracking system. Bilingual in English and Spanish/Hmong/Somali preferred. Ability to work flexible schedule that may include evenings and weekends, required. Benefits and Perks: Our workforce reflects the community we service, and we work hard to embrace diversity, inclusion and equity. The organization encourages everyone at NorthPoint to bring their authentic selves to work every day. We offer a variety of programs and family-friendly benefits to all of our employees. 401(k) Retirement Plan Medical, Dental and Vision Coverage Employer Paid Basic Life Insurance Policy, Short-Term and Long-Term Disability Coverage Hybrid Work Schedules and Flexible Work Hours The passion and dedication of our employees makes this a great place to work! If you are seeking a rewarding and challenging position that makes a difference in the community visit our website at www.northpointhealth.org and express your interest under Employment Opportunities Human Services. EOE M/F/D/V