Job Information
Unison Product Specialist in Minneapolis, Minnesota
Interested in working with one of the markets leading manufacturers? Greenheck Group is a leading growth-focused, environmentally conscious, commercial HVAC manufacturer. Join our team which proudly designs and manufactures the most comprehensive line of ventilation products in the industry. The Greenheck Group is a dynamic multi- branded international organization. Our equipment is used worldwide in commercial, institutional, and industrial facilities, ranging from comfort ventilation to manufacturing processes. Our efficient products improve comfort, safety, and health of lives across the planet. Since 1947, we are deeply committed to helping you "Build Your Future," through professional growth, challenging leadership roles, and exciting opportunities around the world. General Summary The Product Specialist will be responsible for product and application support of field technicians working on our Dedicated Outdoor Air System (DOAS) units. Essential Job Duties Provide customer support via phone and email to support our products quickly and accurately in the field. Provide product and application support to both internal and external customers. Ability to gather information and find solutions to varying field questions or problems. May include some travel to resolve urgent field problems. Identify opportunities for product improvement. Proficient user of CAPS (product selection software) to assist customers. Provide pricing on field replacements or changes to existing equipment. Maintaining and assisting with the development of Tier I support. Identifying and implementing strategies to elevate departmental efficiencies. Successfully lead and develop multiple direct reports. Education Associate degree required; bachelor's degree preferred. Why you'll love it here: Greenheck Group has a team of individuals who devote their work to engineering Dedicated Outdoor Air System (DOAS) products. The DOAS unit has employees in Wisconsin, Minnesota, North Carolina, and Oklahoma, and it is Greenheck's fastest growing segment. Their products are mainly utilized in K-12 educational facilities where they bring fresh air in and keep spaces comfortable for a pleasant learning environment. The DOAS business unit is a focused team that offers numerous growth opportunities at Greenheck Group. Benefits for you and your family: Our benefit packages and salaries are among the best in our industry. Benefits may vary slightly by location, but usually include: Health insurance Prescription drug benefits Dental insurance Paid vacations and holidays 401(k) Retirement savings plan On-site clinic and fitness center (Schofield location) Employee Assistance Program Flexible spending accounts for medical or dependent care expenses Tuition assistance Employee Wellness Program We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity, genetic information, age, national origin, disability, veteran status, sexual orientation, marital status, military status, or any other characteristic protected by local, state, or federal law. If you're looking for a place to grow while working with happy, enthusiastic, values-based people, you'll enjoy your career with us!