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Overview

Intuit is a global technology platform company that helps our customers and communities overcome their most important financial challenges. We help give over 50 million consumer, small business, and self-employed customers around the world the opportunity to prosper.

Intuit is launching a new business chartered with looking across Intuit brands (QuickBooks, MailChimp, Credit Karma, TurboTax, Protax) and customers, including our 150M+ consumers and 10M SMBs, to identify and bring to market new products and services that help drive the next stage of growth for the company. This is a fast-growing startup inside Intuit working on the latest innovations in fintech, digital marketing, loyalty, and employee capital. Intuit is devoted to creating solutions to meet the needs and improve the chances of success for our SMB customers with new solutions that help them reach more consumers while getting paid faster.

Come join the Consumer-SMB Ecosystem team as a Staff Technical Program Manager. In this you will drive delivery and alignment for the teams creating data-powered, service minded, end-to-end experiences for new products that reach tens of millions of consumers and SMBs. You will play a lead role in ensuring delivery of our complex technical programs for our new two-sided experiences while working closely with product management, product development, and design leadership.

What you'll bring

• BA/BS in Computer Science, Information Systems or equivalent degree (equivalent experience will also be considered)

• Proven experience driving organizational change

• 8+ years of Program Management team leadership experience, including 6 or more years leading complex SaaS programs

• Extensive experience driving programs across multiple business units with differing business requirements

• Excellent leadership skills. Demonstrated ability to work in a matrix environment, and ability to influence at all levels

• Exceptional ability to build strong relationships and leverage those relationships to influence across organizational boundaries

• Outstanding communication skills appropriate for executive-level audiences visually communicating goals of program, relationship to business goals, and other relevant success criteria. Extensive experience in same

• Experience in lending, fintech, or marketplaces a plus.

How you will lead

• Partner with Business and Technology leaders to refine and execute the strategy for the the Consumer-SMB Ecosystem team

• Drive multi-year program roadmaps including complex and multi-phase roadmaps across multiple contributing teams

• Develop & deliver plans that encompass all phases of planning, implementation, production readiness and support

• Communicate progress across organizational boundaries and levels from individual contributor to senior executive

• Manage and track program execution to ensure successful, high-quality, on-time delivery of Identity services across Intuit Business Unit partners

• Partner with business unit product development leadership to identify short and long term trade-offs and balance the needs of all stakeholders

• Anticipate, recognize, and work through resistance or setbacks independently, work well with others when conflicts arise: see opportunities, ensure alignment with objectives, find common ground and promote understanding of alternative viewpoints before driving for closure and cooperation

• Quickly and effectively identify and clarify the critical few issues and drive appropriate decisions and actions. Communicate results clearly and in actionable form

• Partner with other Technical Program Managers to define, socialize and implement organization-wide processes

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.