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Introduction

This role describes a member of an interdisciplinary team of iteration managers, instructional designers, creative writers, courseware tool developers, editors, and media specialists. They participate in many aspects of the analysis, design and production of learning solutions, such as, developing learning design recommendations, analyzing content, writing scripts, developing test items, creating course materials, authoring courseware using authoring tools, creating media, graphic art, audio, and video, and editing the final product prior to delivery. Deliverables might include blended learning materials, instructional guides, job aids, performance support, and technical documentation to support the delivery of classroom or virtual delivery environments. Working with the project team, the customer and subject matter experts, they participate in assessing the requirements; establishing guidelines and writing standards at the beginning of the project; drafting the recommended solution; gathering, developing and assembling solution content; authoring the courseware or deliverable; creating the audio, video, or graphic art; providing editorial support; and performing the final review of the solution prior to delivery to the client.

Your Role and Responsibilities

The Iteration Manager manages one or more Education Development projects. Accountable for delivering projects to time, budget and quality standards.

Initializes and plans projects, develops project cost structure and tracking and reporting on project deliverables.

Applies knowledge and skills in project and risk management and distributed agile development to establish effective project management and communication processes, tools, and practices across the team. Champions Agile methods: coaches the team to achieve transparency and self-organization, acts as a 'Servant Leader' for the team, limits work in progress, manages project financials and release frequency; and removes barriers to progress, escalating where appropriate. Enables smooth communication and collaboration among the team members and with the Product Owners. Facilitates innovation within the team.

Required Technical and Professional Expertise

• 8+ years of experience in Project Management

• 5+ years of experience leading global project teams

• Strong attention to detail and follow through skills

• Experience working with off-shore, hybrid (onshore/offshore), and virtual teams

• Experience consulting with senior business leaders on training/development projects

• General project management concepts (PMBOK & IBM)

• Experience with Agile iteration management concepts and tools

• Learning development and solution offerings

• Standard tools used in L&K for managing projects

• Expertise with ICAs and Finance Trackers

• Experience working with Word, PowerPoint, Excel, Lotus Notes, Videos, Mobile, Webex, w3 Publisher, Live Virtual Training, Social Learning

• Experience working with Slack and Box

• Knowledge about implementing IBM Enterprise Thinking and/or IBM's Design First approach

Preferred Technical and Professional Expertise

• Be a result driven individual with a growth mindset

• Experience in using the following tools:

• Awareness of use of JIRA

• Awareness of use of MURAL

• Awareness of use of Trello

• Awareness of use of Zoom

• Awareness of use of Smartsheet

• Awareness of Interactive Self Paced Offerings (iSPOs), Digital Experience Frameworks (DEFs), IBM Learning Patterns

About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.