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Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®

Top 100 Most Loved Workplace®

Forbes Best-in-State Employer

Superviseur d'Equipe

• Votre rôle

Le/la SUPERVISEUR D’EQUIPE a pour rôle la gestion de son équipe de gestionnaires administratives qui constituent son Unité de Gestion.

• Fonction

Il/elle supervise la montée en compétence de son équipe et la réalisation des objectifs annuels fixés pour l’équipe

• Rattachement hiérarchique

Il/Elle est rattaché(e) au Responsable des ASC

• Vos missions :

Etablir une relation de confiance avec son équipe et dynamiser les échanges afin d’améliorer l’efficacité de cette dernière et l’accompagner au changement.

Intégrer des nouveaux entrants, assurer la formation et le suivi post formation de ces derniers et garantir la montée en compétence de ces nouvelles recrues

Suivre et faire appliquer les directives de son manager. Respecter et suivre les indicateurs définis par la Direction.

Mettre en œuvre des plans d’action individuelle ou/et collectif permettant l’atteinte des objectifs fixés.

S’assurer de la bonne productivité de ses équipes, en conformité avec les exigences de la Société.

Organiser le travail individuel et collectif de l’équipe dans le respect des délais, procédures, établir les plannings et valider les congés, RTT, absences.

Contrôler la qualité, organiser les audits et en délivrer les résultats pour permettre une montée en compétence. S’assurer de la qualité des réponses à l’accueil clients.

Faciliter les échanges entre équipes, services

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

Taking care of people is at the heart of everything we do. Caring counts

Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?v=ywxedjBGSfA)