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American Red Cross Donor Recruitment Associate - Cookeville in Nashville, Tennessee

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

* As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment *

Join us-Where your Career is a Force for Good!

Job Description:

This position will work closely with District Manager and/or assigned Account Manager(s), the Donor Recruitment Associate will assist in drive management activities which may include on-site recruitment activities at blood drives, giving presentations to sponsoring organizations, managing drive tasks in CRM (Hemasphere), managing on-line appointment schedules including data entry of appointments, working sign-up tables. Will be assigned blood drives to actively work either to help cover a vacant account manager territory, or to aid in work-load of an account manager. If covering a vacant territory, the Donor Recruitment Associate will be asked to manage additional meetings and activities normally covered by the Account Manager including meetings with local Red Cross Executive Directors, or Regional Philanthropy Officers, or local volunteers. May be asked to meet with blood drive coordinators, relationship managers and recruitment committees to ensure there is a plan in place to secure sufficient appointments, to achieve the blood drive goal. This role does not manage incoming leads and does not involve prospecting, it is focused 100% on drive management activities and at times may be asked to cover a vacant territory.

Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations.

Responsibilities:

  • Assist account managers in ensuring blood drives achieve goal through drive management activities.

  • Provides additional oversight and record keeping (Hemasphere and OLS) to ensure blood drives are properly managed.

  • Provide sufficient organizational and operational support to blood drive coordinators to ensure achievement of collection operation and annual goals.

  • May be asked to schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer tele recruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements.

  • As needed, may be asked to help cover vacant territories, some travel may be required.

  • Maintain accurate records in Hemasphere to provide tracking and statistical data on Sponsor group performance.

  • Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.

  • From time to time may be asked to work with local volunteers, Executive Directors, and Regional Philanthropy Officers on blood drive management. Perform other related duties as necessary.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required.

Qualifications:

  • Bachelor's degree in marketing, sales, communications or related field; or an equivalent combination of related education and experience required.

  • Actions and decisions are based on precedent, organizational need and good judgment.

  • Project Management experience preferred.

  • Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required. Ability to work on a team.

  • Travel : May be required to travel to sites throughout the region to meet with potential donor groups.

  • Reliable transportation needed.

  • The American Red Cross requires all new hires be vaccinated against COVID-19 as a condition of employment. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment OR have begun the vaccination process prior to their start date. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation and your request must be approved prior to hire.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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