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Description

The Amazon Extra Large (AMXL) supply chain team is looking for an experienced Supply Chain manager with a strong record of achieving results, to create and execute our worldwide supply chain. AMXL obsesses over customers by offering a white glove service where we deliver TVs and other large items like furniture to customers’ homes. Not only do we deliver large parcels, we unpack, assemble, install and sometimes even do tests, hauling away old items as needed.

We are seeking an experienced leader for an exciting opportunity to work in the last mile delivery space to drive forecasting, capacity planning and launching new last mile delivery operations. In this role you will deal with ambiguity, identify problem statements and develop innovative solutions to improve Customer Experience, reduce cost and create a best-in-class home delivery network.

The transportation network encompasses all of the operations required to deliver worldwide shipments from our fulfillment channels to our customers.

Key job responsibilities

• Own business goals to optimize customer experience and cost

• Develop deep understanding of transportation planning and optimization tools

• Partner with product, technical, operations and other network planning teams to build scalable solutions

• Continuous Improvement – Analyze the impact of business changes on demand (Super Region/ site level) and continuously improve the forecasting processes by diving deep into the gaps within existing tools and by automation and standardization while working with internal and external stakeholders (Retail, Finance, Transportation, Operations).

• Voice of Customer – Work with all customers (Capacity Planning, SPR planning, Middle Mile team) to comprehend their changing requirements and prioritize modeling changes to meet their needs.

We are open to hiring candidates to work out of one of the following locations:

Bellevue, WA, USA | Nashville, TN, USA

Basic Qualifications

• 3+ years of program or project management experience

• 3+ years of working cross functionally with tech and non-tech teams experience

• 3+ years of defining and implementing process improvement initiatives using data and metrics experience

• Bachelor's degree

• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience

• 3+ years of driving process improvements experience

• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

• Experience building processes, project management, and schedules

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $62,400/year in our lowest geographic market up to $150,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.