Job Information
NTT America Solutions, Inc. Linux + Windows - L2 in New Delhi, India
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients.
The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity.
The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required.
What you'll be doing
Primary Work Area- Linux Support
Manage All AWS Non-Windows Server Support (Linux)
Knowledge on Linux Administration and LVM management
Manage Server Hardening Process.
Manage PMP Console (Patch management console)
Manage VAPT Process for Linux Server.
Linux All Version (RedHat/Ubuntu/Amazon Linux/Centos/---) OS Support.
Linux Server Vulnerability knowledge
Hands on experience on Patching and Staging activity of Linux Servers.
Working knowledge of ITIL framework
Provisioning and Decommissioning of Linux servers.
Health & Performance Monitoring of servers.
Secondary Skill:-
A - Should have Basic knowledge on Windows or VMware/Nutanix
B - Building and commission Physical Windows and ESX Servers,Virtual machine.
C - Housekeeping activity and VM decommission
D - Basic understanding on Windows/Vmware concepts.
E - Networking- Basic Knowledge of LAN, MAN, WAN
F - Client Handling, Raising OEM Call/Tickets, Troubleshooting Issues.
Workplace type :
On-site Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
NTT America Solutions, Inc.
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