Job Information
Hancock Bank Loan Operations Administrator (Specialized Lending in New Orleans, Louisiana
This is a Job Description for a Loan Operations Administrator (Specialized Lending in New Orleans, Louisiana
Summary:
The primary responsibility of the Specialized Lending position is to accurately set up the deal and facility structures on participations, syndications, letter of credits, and new market tax credit loans. Other duties include processing/creating notices for other financial institutions, maintenance the accounts, balance financials, creating spreadsheets, indexing imaged loan documents and extensive communication with the Loan Officer, Lending Assistants and other financial institutions.
This includes managing deals where the Bank is a participant or the lead agent. Balance and ensure data are accurate for internal and external reporting and customer satisfaction.
D
uties & Responsibilities: Prepare and analyze all specialized loan packages for completion and accuracy. Support closing and funding activities; process funding requests in accordance with the loan agreement; perform due diligence to ensure funding is within guidelines and availability is sufficient. Set-up deal and facility structures on participations, syndications, letter of credits, and new market tax credit loans. Establish and onboard borrowers, guarantors, facilities, fees, and loan conversions in accordance to the credit agency agreement or pursuant to internal processes, procedures or requests from the lead banks. Transact rollovers, conversions, rate changes, extensions, and modifications in accordance with the credit agency agreement, agent bank and/or customer instructions. Prepare timely notifications to member banks for pro-rata share of the funding; ensure receipt of member bank funds; remit customer funds as instructed. Post payments due and/or received from the borrower or agent bank. Research and clear outstanding reconciliation items. Ensure all existing critical issues pertaining to the administration form are addressed prior to or at loan closing. Develop and maintain a strong, interactive and effective partnership with Relationship Managers and associates. Assign appropriate loan and credit portfolio codes applicable to customer, loan type, purpose, collateral, etc. Review delinquency reports and follow-up with lead banks and/or RM s for payments due. Research, resolve and respond to customer/partner questions, issues and complaints in a timely manner. Process Letter of Credit transactions and assist with researching and resolving related issues. Provide payoff quotes/letters to on participations, syndications and New Market Tax Credit Loans. Escalate critical issues to management, the Business Line and/or administrative personnel. Identify and/or recommend process change efficiencies to improve current departmental processes/procedures.
Requirements and Qualifications[]{#Hlk142289191}[]{#Hlk142304825}
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High School Diploma or GED, associate degree or Vocational Certification highly preferred. 2+ years of Loan Operations/Operations experience. Preferred 2+ years of syndication and participation processing experience. Excellent knowledge of commercial loans and commercial documentation.
Equal Opportunity/Affirmative Action Employer.