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City of New York PROGRAM ANALYST in New York, New York

Job Description

APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE STAFF ANALYST TITLE OR BE PERMANAENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE.

The Office of Quality Assurance & Fiscal Integrity ensures the integrity, efficiency, and regulatory compliance of agency operations, advising programs of potential risks and vulnerabilities. In addition, they also ensure The Family Independence Administration (FIA) programs such as Food Stamps, Cash Assistance and Medicaid operate with a high level of accuracy and integrity; monitoring these programs to find potential threats to integrity, ensuring compliance and adherence to best practices and relevant policies, while staying abreast of legal and federal, state and city regulatory requirements.

The Process Evaluation Review Team (PERT) is tasked with aggressively monitoring program compliance with Agency policy and changes under welfare reform. This is accomplished through analyzing processes that are designed to ensure program compliance and foster uniform interpretation/application of policy.

The Office of Quality Assurance & Fiscal Integrity (OQA&FI) / The Process Evaluation Review Team (PERT) is recruiting for (1) one Associate Staff Analyst, to function as a Program Analyst who will:

  • Analyze statistical data from reviews conducted in Job and Supplemental Nutrition Assistance Programs (SNAP) centers to produce accurate descriptive reports, summaries, and project results that are feasible for agency decision making resulting in recommendations for improving operational deficiencies and assisting in the development of effective techniques to improve performance.

  • Research, draft reports, and conduct analytical summaries as needed in compliance with various lawsuit stipulations in order to respond to inquiries from New York State Office of Temporary and Disability Assistance, Office of Legal Affairs and Corporation Counsel, Family Independence Administration, and the Medical Insurance Community Services Administration regarding lawsuit audit findings.

  • Assess center operations to discern problem areas; use assessment observations to assist in developing supervisory techniques emphasizing error prevention, adherence to agency policies and development of effective communication techniques between regional management, center staff and clients.

  • Design audit instruments and forms used by case reviewers to monitor center compliance, assess center performance; and prepare timely revisions to instrument to reflect current procedure.

  • Participate in NYS/NYC /SNAP payment accuracy initiatives, by reviewing SNAP cases and preparing reports on error trends identified in process reviews conducted at FIA locations.

  • Monitor new initiatives and provides policy, operational management, and information technology staff with recommendations to ensure that the implementation conforms to the agency's project goals.

  • Participate in NYS/NYC /SNAP payment accuracy initiatives by reviewing SNAP cases and preparing reports on error trends identified in process reviews conducted at FIA locations.

  • Participate in agency meetings, workshops, and conferences.

  • Complete special projects as requested by the HRA Commissioner/Administrator.

Qualifications

  1. A master’s degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee

benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area; or

  1. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) and three years of satisfactory full-time professional experience in the areas described in “1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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