Job Information
City of New York Senior Manager, Application Administration in New York, New York
Job Description
Hours/Shift: Day - Due to the necessary support duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.
NYCHA IT Infrastructure and Operations (I&O) unit serves as the backbone of the Information Technology division. The unit ensures the Housing Authority has a strong, stable and secure technology environment that enables the business to deliver services to New Yorkers effectively and efficiently. I&O strives to use innovative ideas to optimize and manage its environment, implementing industry standard best practices and automated processes.
Reporting to the IT Infrastructure Management department within the I&O unit, the Database Administration team is responsible for system administration of business-critical infrastructure, databases, and application middleware. NYCHA team seeks a highly motivated individual with the following specifications to lead and provide application administration support.
Responsibilities will include:
Design, implement and maintain Oracle Application system to meet performance, availability, and security requirements.
Perform regular application capacity planning and provide recommendations for scalability and optimization.
Install, configure and upgrade Oracle Applications, Fusion middleware and Web Logic software and related tools.
Monitor application performance using tools like Oracle Enterprise Manager, Grafana and third-party monitoring solutions like Dynatrace.
Identify performance bottlenecks by analyzing query execution plans and utilizing performance tuning techniques.
Work with Database Engineering team to optimize Oracle database configurations, indexes, and database structures to enhance system performance.
Implement and manage application backup and recovery strategies to ensure data integrity and availability.
Implement and enforce security policies, access controls, and authentication mechanisms to protect sensitive data.
Regularly apply security patches and updates all application environment.
Ensure compliance with industry regulations and best practices related to data security and privacy.
Diagnose and resolve complex application and database related issues, including performance problems and data corruption and system failures.
Collaborate with application developers and infrastructure teams to identify root causes and implement effective solutions.
Develop and maintain scripts and automation process to streamline application maintenance tasks and routine operations.
Create and maintain comprehensive documentation related to application configurations, procedures and troubleshooting guidelines.
Generate regular and ad-hoc reports on application performance, maintenance activities and system health.
Provide guidance and mentorship to application administrators and team members, sharing best practices and promoting continuous learning.
Collaborate with cross-functional teams to influence architectural decisions and drive technical excellence.
Additional Information
Candidates with permanent civil service status in the titles of Computer Systems Manager will also be considered.
For NYCHA employees, employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if
applicable).
NYCHA residents are encouraged to apply.
Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.
Qualifications
A baccalaureate degree from an accredited college in computer science, information systems, engineering, mathematics or related field and six years of satisfactory full-time experience related to enterprise architecture, solutions architecture, network architecture and/or IT infrastructure systems; or
A baccalaureate degree from an accredited college and ten years of satisfactory full-time experience related to enterprise architecture, solutions architecture, network architecture and/or IT infrastructure systems; or
Education and/or experience which is equivalent to "1" or "2" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.