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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Positions in this function are involved in monitoring, evaluating, and maintaining systems and procedures to safeguard internal information systems, networks, databases, and Web-based security. Conduct vulnerability assessments and monitor systems, network, databases and Web for potential system breaches. Respond to alerts from information security tools. Report, investigate, and resolve security incidents. Recommend and implement changes to enhance systems security and prevent unauthorized access. Research security trends, new methods, and techniques used in unauthorized access of data in order to preemptively eliminate the possibility of system breach. May oversee internal or external systems security (i.e., cloud services). Ensure that customers and users have the right access to the right systems at the right times.

Primary Responsibilities:

• Business Impact Analysis development and maintenance

• Application Disaster Recovery plan development and maintenance

• Support Disaster Recovery exercises for infrastructure and application teams

• Support enhancements, updates, and maintenance to the Business Continuity Management System

• Monitor recovery tools and mass notification systems for required updates

• Support Client service portfolio, annual roadmap, and forecast of recovery program initiatives

• Ensure annual contractual service deliverables and metrics are met and maintained

• Disaster Recovery Knowledge Management maintenance – all forms of media

• Support and delivery key metric reports related to Disaster Recovery

• Monthly On-Call availability

• Participate in facilitation of recovery efforts, if necessary

• Maintain and facilitate recovery program training

• Analyzes and investigates

• Provides explanations and interpretations within area of expertise

• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Graduate degree or equivalent experience

• 5+ years of experience in Business Continuity, Disaster Recovery, and IT Service Management

• 2+ years working with data center applications in an audited environment (SOX/PCI/HIPAA)

• Experience working in a dispersed and segregated environment across every facet of IT

• Proficient in Microsoft Office

• Solid communications and documentation skills

• Ability to travel to Client sites - 10-25% travel.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.