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Mom's Meals Training Specialist in North Jackson, Ohio

Training Specialist

North Jackson, OH

Type: Full-Time

Job ID: 2021-3148

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Position Summary

The Training Specialist will be responsible for supporting our Fulfillment and Supply Chain business unit. This role will be accountable for the training of Mom’s Meals distribution and fulfillment center team members.

Position Responsibilities may include, but not limited to

  • Identify skill or knowledge gaps among our employee population and develops training content in response to identified training needs; this may be in areas of process, machinery or other technical products

  • Select training tools or training delivery mechanisms based on the material being taught and the audience being targeted

  • Monitor assigned training activities and assists in the completion of needs assessment, development and delivery of courses, evaluation activities, and preparation of course and classroom materials

  • Assist in the assessment of current training programs in fulfillment and distribution centers

  • Participate in the development of a consistent and comprehensive program for new hire associates

  • Perform observations to ensure associates are following Standard Operating Procedures (SOP’s) to ensure consistency and accuracy

  • Work closely with facility leadership along with Human Resources to ensure training needs are met

  • Facilitate new hire training as needed

  • Report on internal users participating in training

  • Contribute to the content in the departmental knowledge base

  • Maintain all material approvals for the purpose of audit

Required Skills & Experience

  • 3-5 years of relative experience

  • Strong verbal and written communication skills

  • Ability to handle confidential and sensitive information in a professional and ethical manner

  • Ability to speak in front of associate groups

  • Excellent problem solving and strong organizational skills

  • Ability to work independently and collaboratively

  • Must be customer focused and able to react to changing priorities on short notice

  • Must be proficient in MS Office

  • Ability to plan, multitask, and manage time effectively

  • Travel is 10% (to other company locations)

  • There may be occasional training needs that occur during regular daytime work hours

  • 1 or more year of facilitation experience

Preferred Skills & Experience

  • Bachelor’s Degree

  • Experience in fulfillment and/or production environment

Physical Requirements

  • Repetitive motions that include the wrists, hands and/or fingers

  • Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods

  • Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus

Company Overview

Mom’s Meals, a PurFoods Company is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide for over 20 years. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.


Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.

Effective Date: July 22, 2021

Last Reviewed Date: September 1, 2020

PurFoods, LLC and our affiliated companies (“ PurFoods ,” “ we ,” or “ us ”) are committed to protecting your privacy and are providing the following details regarding how we collect and use the personal information of California residents who are PurFoods employees, independent contractors, job applicants, owners, directors or officers (and their emergency contacts and recipients of employment benefits) (each a “ California Employee ”).

We are providing this information under the California Consumer Privacy Act. Please read this Privacy Notice to California Employees carefully and provide it to your emergency contacts and recipients of employment benefits.

PurFoods may collect the following categories of personal information:

  • Identifiers, such as name, contact information, online identifiers and Social Security numbers and other government-issued ID numbers;

  • Personal information, as defined in the California customer records law, such as name, contact information, education information, employment history, financial information and medical and medical insurance information;

  • Characteristics of protected classifications under California or federal law, such as sex, age, race, religion, national origin, disability, medical conditions and information, citizenship, immigration status, request for leave and marital status;

  • Biometric information, such as fingerprints;

  • Internet or network activity information, such as browsing history and interactions with our and other websites and systems;

  • Geolocation data, such as device location, vehicle location and IP location;

  • Audio, electronic, visual, and similar information, such as photographs or audio or video recordings created in connection with our business activities;

  • Professional or employment-related information, such as work history, prior employer, information relating to references, details of qualifications, skills and experience, human resources data, and data necessary for benefits and related administration services;

  • Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.

We use California Employee personal information for the purposes of operating, managing, and maintaining our business, managing our workforce, and accomplishing our business purposes and objectives, including for example, using personal information to:

  • Manage workforce activities and personnel generally, including for recruitment, background screening, performance management, career development, payments administration, employee training, leaves and promotions;

  • Perform identity verification, accounting, audit, and other internal functions, such as internal investigations;

  • Administer hiring, promotion, and discipline;

  • Manage payroll, wages, tax forms and filing, expense reimbursements, and other awards such as stock options, stock grants and bonuses, and provide healthcare, pensions, savings plans and other benefits;

  • Calculate insurance and other employee benefits;

  • Notify family members in case of an emergency;

  • Maintain and secure our facilities, equipment, systems, and infrastructure;

  • Protect the health and safety of our workforce and others, and conduct risk and security control and monitoring;

  • Conduct research, analytics, and data analysis to assist in planning succession and to ensure business continuity, as well as to design employee retention programs and diversity initiatives;

  • Provide an efficient means for personnel to obtain the contact information of their colleagues so they may contact them;

  • Monitor use of IT infrastructure, internet access, and electronic communication for unauthorized, unlawful, or inappropriate use;

  • Record phone calls for training, quality assurance, and legal compliance purposes;

  • Operate and manage IT and communications systems and facilities, allocate company assets and human resources, and undertake strategic planning and project management;

  • Obtain legal advice and establish, exercise or defend legal rights, and act on collection and discovery requests in the context of litigation, government investigations or regulatory audits or inquiries; and

  • Comply with law, legal process, investigations, internal policies and other requirements such as income tax deductions, monitoring, record-keeping and reporting obligations.

We reserve the right to amend this Privacy Notice to California Employees at our discretion and at any time. When we make changes to this Privacy Notice to California Employees, we will post the updated notice on this webpage with a new “Last Updated” date.