Job Information
Bureau Vertias North America IT Support Engineer in Other/Not Applicable, Singapore
Our people are ambitious and humble , believing in what they do and convinced that our purpose is shaping a world of trust . With responsibility and openness , they daily serve our 400.000 clients in 140 countries, to bettering society. Across all our businesses and countries, each one of our people leaves their mark in shaping society .
We believe that leaving a mark is a true challenge and opportunity for every one of us.
We believe that leaving a mark is a sign of trust and impact.
We believe that leaving a mark is a bond with the future.
We believe that leaving a mark is proof of growth and development.
Being part of the BV family, is more than just working, it’s being convinced that you will leave your mark... in shaping a world of Trust .
Job Responsibilities
Reporting to the local IT Supervisor
Provide a high level of customer service. Provide support and troubleshooting of hardware and software problems to the end-users
Involved in the company new system implementation as well as provide user training to the end-users
Provide support for in-house application system and software upgrading that includes instatllation, configuration and troubleshooting of application system problems
Coordinate with vendors or suppliers or internal support teams to solve problems
Ensure compliance of the IT systems with corporate policy or guidelines
Share service support whereby need to travel to few office locations to provide support
Job Requirements
Diploma / Bachelor's Degree in Information Technology, Computer Science or related field
Over 2 years’ work experience in IT support
Familiar with Windows Operating Systems (Microsoft Windows 10, active directory, teams and office 365)
Network skills: Internet connectivity, Mail host services, Network (LAN, WLAN, WAN, VPN) etc
Mobile Technologies (iOS, Android)
Customer relationship management skills proven within previous environments
Can work independently with strong analytical and problem solving skill
Join an inclusive, flexible and diverse company where you can thrive while contributing to positively transforming the world we live in.
#ShapingaWorldofTrust #leaveyourmark