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Job Information

FREEMAN Graphics Account Manager in Palm Desert, California

About Us

Freeman is the global leader in events. Whether virtual, in-person, or hybrid, we are on a mission to redefine live for a new era. With a data-driven approach and the world's largest network of experts, our insights are shaping exhibitions, exhibits, and events that drive audiences to action. Our integrated full-service solutions leverage a 100-year legacy in event management as well as new technologies to deliver moments that matter.


Applies intermediate industry knowledge to communicate and harmonize Freeman client's production requirements between sales and branch operations; improving efficiencies, controlling costs and providing a seamless flow of information. Works with branch operations prior to, during, and after the event to ensure successful delivery of all production requirements. Responsible for basic accounts that follow normal/standard specifications.

Essential Duties & Responsibilities

  • Provides budgetary support during RFP process

  • Provides technical advice and assists sales in the budgetary and developmental process of shows

  • Participates in site surveys as needed to ensure proper planning of events

  • Participates in the planning and implementation of operational activities for assigned events

  • Attends weekly operations meetings & provides event information input

  • Creates/reviews CAD designs within Company standards to ensure proper execution of the event

  • Works with branch operations to ensure completion of production documentation, assess labor calls, and define equipment requirements

  • Maintains a clear understanding of union jurisdictions and how they are to be applied

  • Reviews equipment requirements to determine personnel and labor schedules

  • Determines staffing needs and ensures that all labor requirements are submitted to the proper departments and/or labor sources

  • Supervises show site operational functions to ensure they are performed in a timely and cost effective manner

  • Communicates client objectives and operational plans to show-site staff

  • Ensures pre-production meetings are scheduled and assists with facilitation

  • Maintains daily contact with on-site staff documenting changes & updates as required

  • Assists in the scheduling and coordination of trucking arrangements

  • Develops production schedules, and facility arrangements for events as required

  • Schedules and conducts event debrief meetings

  • Conducts post show meetings with the Customer Solutions Manager to review all purchase orders, labor costs and equipment usage to ensure proper billing to the customer

  • Reviews purchase orders and approves all associated invoices

  • Compiles and produces post show reports

  • Performs other duties as assigned

Education & Experience

  • High School Graduate, Bachelors in related field preferred

  • Minimum of 5 years industry experience

Travel Requirements

Travel 50% to 75%

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.