Job Information
TEXAS WORKFORCE COMMISSION Workforce Development Specialist (Multiple Locations) in Pearland, Texas
For WIT applicants, be sure to log in to Taleo once you have applied to select your preferences for multiple locations and various positions: Taleo External Applicants.
WHO WE ARE: At Texas Workforce Commission, we connect people with careers throughout the state. Our Greater Houston-Area Workforce Solutions offices offer a Family-Friendly Certified Workplace, featuring excellent work-life balance, competitive salaries, extensive training and development opportunities, and comprehensive benefits.
You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.
We have various positions available these locations:
24 Greenway Plaza, Suite 18, Houston, TX
5730 Broadway St, Pearland, TX
291A Interstate 45 South, Suite A, Huntsville, TX
17725 Tomball Pkwy, Houston, TX
WHO YOU ARE AS A SERVICE COORDINATOR AND CAREER ADVISOR: Are you a creative professional who loves working collaboratively to find the best candidates for diverse positions in a noble public service mission? If you bring self-motivation, exceptional customer service skills, and problem-solving abilities to the table, we want to meet you.
WHO YOU ARE AS A BUSINESS SERVICE REPRESENTATIVE: Are you a driven business professional eager to work closely with employers and staff to create job postings that attract top talent across the Gulf Coast? If you are a self-starter with strong computer and communication skills who values accurate data entry in a fast-paced environment, we'd love to connect.
WHAT YOU WILL DO: The Workforce Development Specialist II-III performs routine to complex (journey-level) employment work. Works under moderate to general supervision withlimited to moderate latitude for the use of initiative and independent judgment.
AS A SERVICE COORDINATOR, YOU WILL BE TRUSTED TO: -Welcome customers to Workforce Solutions and determine the best way to serve based on their needs. -Build rapport with customers through a friendly and professional demeanor. -Assist customers in accessing resources, services, and events within the career office and the community. -Provide job search assistance and referrals to employment opportunities and community resources. -Offer professional resume, networking, and interviewing guidance. -Facilitate Workforce Solutions seminars. -Assist customers patiently, even in challenging situations. -Support customers with using computers and equipment. -Share current local labor market information. -Perform other assigned duties.
AS A CAREER ADVISOR, YOU WILL BE TRUSTED TO: -Record, process, and perform data entry for program services. -Interview customers to record work history, skills, and abilities. -Explain services, provide information, counsel, and answer questions. -Take detailed job orders reflecting employer requirements. -Maintain orders and customer files. -Collaborate with the team to meet office goals and provide quality service. -May deliver group and individual workshops and training sessions. -Perform other assigned duties.
AS A BUSINESS SERVICE REPRESENTATIVE YOU WILL BE TRUSTED TO: -Assist employers in creating and amending job postings. -Build positive relationships with employers. -Enter job postings within established timeframes and quality standards. -Ensure job postings are clear and concise to attract qualified candidates. -Maintain accurate information in internal and external Workforce systems. -Provide additional services and information to employers. -Perform other assigned duties.
YOU QUALIFY WITH: -WDS II: Two years and six months of full-time qualifying experience in gathering information, interviewing or counseling; the instruction, demonstration, and interpretation of policies in a public or private enterprise; direct social work; eligibility determination; or in workforce development issues and programs and customer service. Six months of f ll-time in-service experience classified as a Workforce Development Specialist I with regular status will satisfy the minimum qualifications. -WDS III: Three year of full-time qualifying experience in gathering information, interviewing or counseling; instruction, demonstration,and interpretation of policies in a public or private enterprise; directsocial work; eligibility determination; customer service; or workforcedevelopment issues and programs. One year of full-time in-service experience classified as a WorkforceDevelopment Specialist II with regular status will satisfy theminimum qualifications. -Both Levels: Fifteen semester hours of accredited college work may besubstituted for each six months of experience.
YOU ARE A GREAT FIT WITH: Rapid and accurate typing skills for increased productivity. Strong attention to detail and organizational skills. Proficiency in navigating multiple software programs seamlessly. Excellent critical thinking and problem-solving abilities. Exceptional communication skills, both verbal and written. Willingness and ability to professionally decline services to ineligible clients. Openness to receiving feedback and coaching from the management team.
YOU GAIN: -A Family-Friendly Certified Workplace. -Competitive starting salary: $3,000.00 - $3,700.00/month. -Defined Retirement Benefit Plan. -Optional 401(k) and 457 accounts. -Medical Insurance. -Paid time off, including vacation, sick, and family care leave. -Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.
Opportunity to travel within Texas up to 10%.
VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: http://www.hr.sao.state.tx.us/Compensation/MilitaryCrosswalk/MOSC_Employment.pdf
HOW TO APPLY:
-To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo.
-Applicants must be legally authorized to work for ANY employer in the United States. We will not consider applicants that will need sponsorship now or in the future.
-In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
-A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.