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Summary:

Provides patient care and clerical support as needed to support clinical staff.

Detailed responsibilities:

• Assists with the movement, support, lifting and transport of patients before, during and after therapy.

• Assists clinical staff with preparing patients for therapy.

• Assists during treatment sessions under the direct supervision of the therapist.

• Maintains treatment area in a clean, safe and organized condition. Cleans and maintains therapy equipment and supplies.

• Performs office support functions including inventory maintenance, temperature logs, stocking, filing, scheduling and answering phones.

Competencies and skills:

Essential:

• STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.

• CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.

• ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.

• RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.

• PATIENT HANDLING: Transfers patient safely and positions patient following precautions per diagnoses and physician order.

• EQUIPMENT MAINTENANCE: Inspects equipment and validates that equipment is in proper working order.

• PROBLEM SOLVING: Ability to identify, analyze and effectively solve problems.

• PATIENT AND FAMILY CENTERED CARE: "Provides Patient and Family Centered Care to patients, families, visitors and internal customers"

Education:

Essential:

• High School Diploma or Equivalent

Credentials:

Essential:

• BLS Certification

• BLS American Heart E-Card

Education equivalent experience:

Essential:

*

Other information:

Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Required Work Experience: No prior work experience required.

Working conditions:

Essential:

• Bending and Stooping 80.00%

• Climbing 40.00%

• Keyboard Entry 80.00%

• Kneeling 60.00%

• Lifting/Carrying Patients 35 Pounds or Greater 80.00%

• Lifting or Carrying 0 - 25 lbs Non-Patient 80.00%

• Lifting or Carrying 25.01 lbs - 75 lbs Non-Patient 80.00%

• Lifting or Carrying 75 lbs Non-Patient 40.00%

• Pushing or Pulling 0 - 25 lbs Non-Patient 80.00%

• Pushing or Pulling 26 - 75 lbs Non-Patient 80.00%

• Pushing or Pulling 75 lbs Non-Patient 80.00%

• Reaching 80.00%

• Repetitive Movement Foot/Leg 80.00%

• Repetitive Movement Hand/Arm 80.00%

• Running 40.00%

• Sitting 80.00%

• Squatting 80.00%

• Standing 80.00%

• Walking 80.00%

• Audible Speech 80.00%

• Hearing Acuity 80.00%

• Smelling Acuity 40.00%

• Depth Perception 80.00%

• Distinguish Color 80.00%

• Seeing - Far 80.00%

• Seeing - Near 80.00%

• Bio hazardous Waste 60.00%

• Biological Hazards - Respiratory 60.00%

• Biological Hazards - Skin or Ingestion 60.00%

• Blood and/or Bodily Fluids 80.00%

• Communicable Diseases and/or Pathogens 80.00%

• Cytotoxic Chemicals 60.00%

• Dust 80.00%

• Gas/Vapors/Fumes 60.00%

• Hazardous Chemicals 60.00%

• Hazardous Medication 60.00%

• Latex 80.00%

• Computer Monitor 80.00%

• Domestic Animals 60.00%

• Fire Risk 40.00%

• Heating Devices 60.00%

• Magnetic Fields 40.00%

• Moving Mechanical Parts 80.00%

• Needles/Sharp Objects 60.00%

• Wet or Slippery Surfaces 60.00%

Organizational Profile:

Memorial Hospital West opened in 1992 with 100 beds to serve the growing population of western Broward. Today, the hospital has 384 beds and is one of the busiest and most technologically advanced in the region.

Memorial Hospital West's many respected specialty programs include:

• Medical and Surgical Services

• Adult and Pediatric Emergency Departments

• Memorial Cardiac and Vascular Institute

• Memorial Cancer Institute

• Blood and Marrow Transplant Program, including Broward County's first adult inpatient autologous transplant unit

• Memorial Neuroscience Institute

• Memorial Rehabilitation Institute

• Bariatric/Weight-Loss Surgery Program

• The Family Birthplace

• Women's Services

Truven Health Analytics and Modern Healthcare magazine named Memorial Hospital West one of the nation's 100 Top Hospitals in 2013 and 2014 - and the hospital has been consistently recognized by The Leapfrog Group with an 'A' Ranking for Patient Safety.

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.