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The Role: Order Management Analyst

The Team: This team is responsible for, focused on the compliance, timeliness and accuracy of processing customer orders, renewals and cancellations. The timeliness and accuracy of orders will ensure revenue recognition accuracy, SOX and business rule compliance and customer delight.

The Impact: This job focused on compliance with timeliness and accuracy in validating and processing customer new and renewal orders and also the cancellations.

What’s in it for you: This job allows you to gain order management skills and knowledge of multiple product areas. There are lots of opportunities to grow yourself once you have learnt and mastered your current roles to move up via internal movement to different teams with good compensation packages.

Responsibilities:

• Validates order packet

• Works closely with Finance, Legal and Sales to ensure accuracy of order packet

• Document retention

• Sets up new customers and vendors in billing system

• Contract coordination and approval process in accordance with rules defined by Legal

• Countersigns contracts when needed or organizes signatures following the agreed approval process

• Sends countersigned contracts to customers.

What We’re Looking For:

• Excellent organizational skills.

• ability to interact professionally with peers.

• Reliable and able to work under pressure.

• Good problem-solving skills Inclusion and diversity are critical to the success of S&P and we actively encourage applications from people of all backgrounds.

• Mandarin language skills is highly preferred

• Must be open to a flexible work shift - between APAC & EMEA hours(APAC- 6AM- 3PM) (EMEA- 4PM – 1AM)

Grade/Level ( relevant for internal applicants only ): 7

The Location: Penang, Malaysia

#LI-CBS

About Us:

Accuris , a company long-known for accelerating innovation in engineering workflows and supporting the vibrancy of the engineering community, launched in May 2023 as a standalone company. Accuris was formerly known as S&P Global’s Engineering Solutions division. The Company is valued for its standards content and workflow solutions like Engineering Workbench, Goldfire, Haystack and Parts Management Solutions.

Under its previous owners, including S&P Global, IHS and IHS Markit, Accuris has been an integral part of the engineering ecosystem for more than 60 years.

More about Accuris, you can find here: Home | Accuris (spglobal.com) (https://www.spglobal.com/engineering/en/index.html)

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to:  EEO.Compliance@spglobal.com  and your request will be forwarded to the appropriate person. 

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf  describes discrimination protections under federal law.

203 - Entry Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP203 - Entry Professional (EEO Job Group)

Job ID: 292240

Posted On: 2023-09-19

Location: Penang-Jalan, Pulau Pinang (Penang), Malaysia